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- Tasks: Join a tech support team tackling platform-level issues and resolving user queries.
- Company: A stable and collaborative environment where support engineers are valued and respected.
- Benefits: Hybrid work model, competitive salary, and potential for full-time conversion.
- Why this job: Gain hands-on experience in a supportive team while enhancing your technical skills.
- Qualifications: 2+ years in application support, SQL proficiency, and scripting knowledge required.
- Other info: Weekly pay through PAYE and a straightforward interview process.
The predicted salary is between 24600 - 41000 £ per year.
- Job Title: Application Support Engineer
- Location: Staines, Surrey – Hybrid, 2 days onsite
- Contract: 12-month PAYE | Inside IR35 – Paid on a weekly basis through us – Principle HR + Strong possibility of conversion to full-time
- Annual Salary: Up to £41,000 per annum
- Start Date: ASAP
- Interview Process: 2 rounds – technical and managerial
About the role
You’ll join a technical support team focused on platform-level issues across both front and back end. Expect to work on cases related to reporting, upgrades, cloning, and database tables, supporting users and internal teams in identifying and resolving issues efficiently.
Key requirements
- Minimum 2 years’ experience in application or technical support
- Confident with SQL – running queries, joins, analysing data structures
- Able to read and troubleshoot scripts – Unix shell, Bash, and UI scripts
- Understanding of web-based UI behaviour is a bonus
- Strong communication and problem-solving skills
This is a hands-on support role with a focus on technical depth over ticket volume. You’ll be joining a stable, collaborative team where support engineers are genuinely respected and heard.
Interested? Or know someone who fits?
Contact me directly at or Apply Now with your CV or LinkedIn profile.
Application Support Engineer – Platform & Scripting employer: Principle
Contact Detail:
Principle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Engineer – Platform & Scripting
✨Tip Number 1
Brush up on your SQL skills! Since the role requires running queries and analysing data structures, being able to demonstrate your proficiency in SQL during the interview will set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with Unix shell and Bash scripting. Being able to read and troubleshoot scripts is crucial for this position, so consider doing some hands-on practice or even small projects to showcase your skills.
✨Tip Number 3
Prepare for the technical interview by reviewing common platform-level issues and solutions. Think about past experiences where you've resolved similar problems, as real-world examples can really impress the interviewers.
✨Tip Number 4
Work on your communication skills! This role values strong communication and problem-solving abilities, so practice explaining complex technical concepts in simple terms to ensure you can convey your ideas clearly during the interview.
We think you need these skills to ace Application Support Engineer – Platform & Scripting
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in application or technical support. Emphasise your SQL skills and any experience with Unix shell, Bash, or UI scripts to align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your problem-solving skills and your ability to communicate effectively. Mention specific examples of how you've resolved technical issues in the past, as this role values hands-on support.
Highlight Relevant Experience: In your application, clearly outline your experience with platform-level issues, reporting, and database management. This will demonstrate your capability to handle the responsibilities of the role.
Prepare for Interviews: Since the interview process includes technical and managerial rounds, prepare by reviewing common technical questions related to SQL and scripting. Also, be ready to discuss your previous experiences and how they relate to the role.
How to prepare for a job interview at Principle
✨Brush Up on SQL Skills
Since the role requires confidence with SQL, make sure to review your knowledge of running queries, joins, and analysing data structures. Be prepared to demonstrate your skills during the technical interview.
✨Familiarise Yourself with Scripting Languages
As you'll need to read and troubleshoot scripts in Unix shell, Bash, and UI scripts, take some time to practice these languages. You might be asked to solve a problem or explain a script during the interview.
✨Prepare for Problem-Solving Scenarios
Given the focus on problem-solving skills, think of examples from your past experience where you successfully identified and resolved issues. Be ready to discuss your thought process and the steps you took to reach a solution.
✨Showcase Your Communication Skills
Strong communication is key in this role. Practice explaining technical concepts in simple terms, as you may need to communicate with users and internal teams. Demonstrating clarity and confidence in your communication will impress the interviewers.
