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- Tasks: Oversee user-facing support content and translate complex info into easy-to-understand language.
- Company: Join a global tech platform with a focus on innovation and user experience.
- Benefits: Competitive salary, remote work flexibility, and opportunities for professional growth.
- Why this job: Make a real difference by enhancing user experience through impactful content strategies.
- Qualifications: 5-7 years in support or technical content roles with strong communication skills.
- Other info: Work remotely in the UK and enjoy a dynamic, supportive team environment.
The predicted salary is between 72000 - 79000 £ per year.
A global technology platform is seeking a Senior Help Center Content Strategist to oversee user-facing support content for apps and tools. This role requires 5-7 years of experience in support or technical content roles and involves managing content from creation to publication.
Responsibilities include:
- Translating complex information into user-friendly language
- Optimising content based on analytics
The position is remote in the UK and offers a competitive salary ranging from £72,000 to £79,000.
Senior Help Center Content Strategist - UK Remote employer: Principle HR
Contact Detail:
Principle HR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Help Center Content Strategist - UK Remote
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best content strategies and examples of user-friendly translations. This will help us see your expertise in action.
✨Tip Number 3
Prepare for interviews by practising common questions related to content strategy and analytics. We want to see how you think, so be ready to share your thought process!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Senior Help Center Content Strategist - UK Remote
Some tips for your application 🫡
Showcase Your Experience: Make sure to highlight your 5-7 years of experience in support or technical content roles. We want to see how you've managed content from creation to publication, so don’t hold back on those details!
Speak Our Language: When translating complex information into user-friendly language, use examples from your past work. We love seeing how you can make the complicated simple, so let your writing shine!
Data-Driven Decisions: Since optimising content based on analytics is key, share specific instances where you've used data to improve content performance. We’re all about making informed choices here at StudySmarter!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Principle HR
✨Know Your Content Inside Out
Make sure you’re well-versed in the types of support content you’ll be managing. Brush up on your experience with translating complex information into user-friendly language, as this will likely come up during the interview.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used analytics to optimise content in previous roles. Bring specific examples of how your data-driven decisions improved user engagement or satisfaction.
✨Familiarise Yourself with the Company’s Tools
Research the apps and tools the company offers. Understanding their products will help you tailor your responses and demonstrate your genuine interest in the role and the company.
✨Prepare Thoughtful Questions
Think of insightful questions to ask about the team dynamics, content strategy, and future projects. This shows that you’re not just interested in the job, but also in how you can contribute to the company's success.
