Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional service to members in-branch and online, assisting with banking transactions.
- Company: Community-focused building society in Wales with an inclusive workplace.
- Benefits: Extensive training, supportive environment, and opportunities for personal growth.
- Why this job: Join a team that values community and offers a chance to make a difference.
- Qualifications: Strong communication skills and ability to stay calm in busy environments.
- Other info: Valued team members with a focus on inclusivity and support.
The predicted salary is between 28800 - 43200 £ per year.
A community-focused building society in Wales is looking for a Customer Consultant to provide exceptional service to members both in-branch and digitally. You'll assist with banking transactions and recommend products based on individual needs.
Ideal candidates will possess strong communication skills and a calm demeanor in busy environments. The society promotes an inclusive workplace and offers extensive training, ensuring all team members feel valued within the community.
Branch Customer Experience Ambassador in Neath employer: Principality
Contact Detail:
Principality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Customer Experience Ambassador in Neath
✨Tip Number 1
Get to know the company culture! Research the building society's values and community initiatives. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role requires strong communication, try role-playing common customer scenarios with a friend. This will help you feel more confident when interacting with potential customers during the interview.
✨Tip Number 3
Showcase your calm demeanour! Think of examples from your past experiences where you handled busy situations gracefully. Sharing these stories can demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're proactive and keen on joining our community-focused team.
We think you need these skills to ace Branch Customer Experience Ambassador in Neath
Some tips for your application 🫡
Show Your Passion for Community: When writing your application, let us know why you're excited about working in a community-focused environment. Share any experiences you have that highlight your commitment to helping others and building relationships.
Highlight Your Communication Skills: Since strong communication is key for this role, make sure to showcase your ability to connect with people. Use examples from past experiences where you’ve successfully communicated with customers or team members.
Stay Calm Under Pressure: We know that busy environments can be challenging, so share how you handle stress and maintain a calm demeanour. Include specific situations where you’ve managed to keep things running smoothly, even when the pressure was on.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and ensure you’re considered for the role!
How to prepare for a job interview at Principality
✨Know the Community
Research the building society's role in the community. Understand their values and how they engage with members. This will help you demonstrate your commitment to providing exceptional service and show that you’re a good fit for their inclusive culture.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved issues or provided tailored recommendations. This will highlight your ability to connect with members both in-branch and digitally.
✨Stay Calm Under Pressure
Think of scenarios where you had to maintain composure in busy environments. Practise responses that reflect your calm demeanour, as this is crucial for a Customer Consultant role. You want to convey that you can handle multiple tasks without losing focus.
✨Ask Insightful Questions
Prepare thoughtful questions about the training and support offered by the society. This shows your eagerness to learn and grow within the role. It also demonstrates that you value being part of a team that prioritises member satisfaction and community engagement.
