At a Glance
- Tasks: Be the friendly face of our branch, helping customers in person, over the phone, and online.
- Company: Join Principality, a valued institution in Wales with a strong community focus.
- Benefits: Flexible working options, supportive team culture, and opportunities for personal growth.
- Other info: Enjoy a dynamic work environment with both part-time and full-time roles available.
- Why this job: Make a real difference by providing exceptional service and mentoring others.
- Qualifications: Experience in customer service and a passion for helping people.
The predicted salary is between 30000 - 40000 £ per year.
Principality in Wales is looking for a Senior Customer Consultant who will be the first point of contact for members, providing support whether they visit in-branch, via telephone, or online. The successful candidate will ensure customers feel welcome and valued.
Key responsibilities include:
- Mentoring a team of Customer Consultants
- Delivering exceptional customer service
- Managing branch operations
This position offers a part-time fixed-term contract or full-time permanent options, with a supportive team environment.
We think you need these skills to ace Senior Customer Consultant: Lead Branch Support in Llandeilo
Customer Service
Team Mentoring
Branch Operations Management
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Time Management
