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- Tasks: Provide exceptional customer service and support through various channels.
- Company: A customer-focused financial institution in Wales with a supportive culture.
- Benefits: Flexible working arrangements and a comprehensive benefits package prioritising employee welfare.
- Why this job: Join a team that values inclusion and fosters personal growth and wellbeing.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 30000 - 42000 £ per year.
A customer-focused financial institution in Wales is seeking a dedicated Customer Consultant. This role involves providing exceptional service to customers through various channels, ensuring their banking needs are met.
The ideal candidate should possess strong communication skills and a proactive attitude. The institution values inclusion and offers a supportive workplace culture, fostering growth and wellbeing.
Employees enjoy flexible working arrangements alongside a comprehensive benefits package that prioritises their welfare.
Customer Banking Advisor — Flexible Frontline Support in Swansea employer: Principality Building Society
Contact Detail:
Principality Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Banking Advisor — Flexible Frontline Support in Swansea
✨Tip Number 1
Make sure to research the company culture and values before your interview. This way, you can show how your proactive attitude aligns with their commitment to inclusion and support.
✨Tip Number 2
Practice your communication skills! Role-play common customer scenarios with a friend or family member to boost your confidence in providing exceptional service.
✨Tip Number 3
Don’t forget to highlight your flexibility during the interview. Share examples of how you've adapted to changing situations in previous roles, as this is key for a Customer Banking Advisor.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Customer Banking Advisor — Flexible Frontline Support in Swansea
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in providing exceptional service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your customer-centric approach.
Communicate Clearly: Strong communication skills are key for this role. When writing your application, keep your language clear and concise. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Emphasise Your Proactive Attitude: We love candidates who take initiative! In your application, mention times when you’ve proactively solved problems or improved processes. This shows us that you’re not just reactive but ready to make a positive impact from day one.
Apply Through Our Website: To ensure your application gets the attention it deserves, please apply through our website. It’s the best way for us to track your application and get back to you quickly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Principality Building Society
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to share examples of how you've provided exceptional service in the past. Think about specific situations where you went above and beyond for a customer, as this will show your proactive attitude.
✨Research the Institution
Take some time to learn about the financial institution's values, culture, and services. Understanding their commitment to inclusion and employee wellbeing will help you align your answers with what they’re looking for, making you a more appealing candidate.
✨Prepare for Common Questions
Anticipate questions related to handling difficult customers or resolving conflicts. Practise your responses so you can articulate your thoughts clearly and confidently during the interview. This will demonstrate your strong communication skills.
✨Show Enthusiasm for Flexibility
Since the role offers flexible working arrangements, express your appreciation for this aspect. Share how flexibility enhances your productivity and work-life balance, showing that you value the supportive workplace culture they promote.
