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- Tasks: Provide exceptional customer service and assist with banking transactions.
- Company: Community-focused building society dedicated to customer satisfaction.
- Benefits: Tailored training, flexible hours, and a supportive team environment.
- Why this job: Join a team that values your proactive attitude and commitment to customers.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Great opportunity to gain experience in the banking sector.
The predicted salary is between 28800 - 43200 £ per year.
A building society in the UK is seeking a Customer Consultant. In this role, you will be the first point of contact for members, providing exceptional customer service through in-branch, telephone, and online channels.
Responsibilities include:
- Assisting with banking transactions
- Identifying customer needs to recommend suitable products
The role offers tailored training and values a proactive attitude. Join us to be part of a community-focused team that puts customer satisfaction first.
Saturday Banking Customer Consultant in Newport employer: Principality Building Society
Contact Detail:
Principality Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Saturday Banking Customer Consultant in Newport
✨Tip Number 1
Make sure you know the ins and outs of customer service! Brush up on your communication skills and be ready to showcase how you can provide exceptional service. We want to see that you can connect with customers, whether in-branch or online.
✨Tip Number 2
Research the building society and its values. Understanding their community focus will help you tailor your approach during interviews. We love candidates who show genuine interest in our mission and can align with our goals.
✨Tip Number 3
Prepare for role-play scenarios! You might be asked to demonstrate how you'd handle a customer query or recommend a product. Practising these situations can give you the confidence to shine during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for proactive individuals who are eager to join our community-focused team.
We think you need these skills to ace Saturday Banking Customer Consultant in Newport
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you've gone above and beyond to help customers, whether it's in a banking role or another industry.
Tailor Your Application: Take a moment to read through the job description and align your skills with what we're looking for. We love it when applicants show they understand our values and how they can contribute to our community-focused team.
Be Proactive in Your Approach: Since we value a proactive attitude, don’t hesitate to share examples of how you've taken initiative in past roles. This could be anything from suggesting improvements to processes or going the extra mile for a customer.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Principality Building Society
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service, especially in a banking context. Be ready to discuss how you would handle various customer scenarios, as this role is all about providing exceptional service.
✨Research the Building Society
Take some time to learn about the specific building society you're interviewing with. Understand their values, community initiatives, and any recent news. This will show your genuine interest and help you tailor your answers.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview. Practise responding to common customer queries or complaints. This will demonstrate your proactive attitude and ability to think on your feet.
✨Showcase Your Product Knowledge
Familiarise yourself with common banking products and services. Be prepared to discuss how you would identify customer needs and recommend suitable options. This will highlight your ability to connect with customers effectively.
