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- Tasks: Be the friendly face of our community bank, assisting customers with their banking needs.
- Company: Join a community-focused financial institution that values inclusivity and engagement.
- Benefits: Flexible hours, comprehensive training, and opportunities for career development.
- Why this job: Make a real difference in people's lives while building your customer service skills.
- Qualifications: Exceptional customer service skills and ability to thrive in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
A community-focused financial institution is seeking a Customer Consultant to be the first point of contact for members. This role involves providing a warm welcome, helping customers with banking transactions, and supporting them through various channels.
Ideal candidates will have exceptional customer service skills and the ability to thrive in a fast-paced environment. Join a company that values inclusivity and community engagement, with robust training and support to develop your career.
Customer Experience Advisor – Flexible Hours in Newport employer: Principality Building Society
Contact Detail:
Principality Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Advisor – Flexible Hours in Newport
✨Tip Number 1
Make sure to research the company culture and values before your interview. This way, you can show how your personal values align with theirs, especially around community engagement and inclusivity.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations that might come up in a fast-paced environment. We want you to shine when discussing your experience!
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows your interest in the role and helps you gauge if the company is the right fit for you. Plus, it’s a great way to demonstrate your enthusiasm!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Experience Advisor – Flexible Hours in Newport
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your exceptional customer service skills in your application. We want to see how you've made a positive impact on customers in the past, so share specific examples that showcase your ability to provide a warm welcome and support.
Tailor Your Application: Take a moment to tailor your application to the role of Customer Experience Advisor. Use the job description as a guide and incorporate relevant keywords and phrases that reflect our values and the skills we're looking for.
Keep It Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so avoid fluff and get straight to the point about why you're the perfect fit for this role.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. This way, your application will go directly to us, and we can review it promptly. Plus, it shows you're keen to join our community-focused team!
How to prepare for a job interview at Principality Building Society
✨Know the Company Inside Out
Before your interview, take some time to research the community-focused financial institution. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond for a customer or resolved a challenging issue. This will demonstrate your ability to thrive in a fast-paced environment and your commitment to helping others.
✨Practice Common Interview Questions
Anticipate questions related to customer experience and banking transactions. Practise your responses to questions like 'How would you handle a difficult customer?' or 'Can you describe a time when you helped someone through a complex process?' This will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the role and the company culture. Inquire about their training programmes or how they support career development. This shows that you’re not just interested in the job, but also in growing with the company.
