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- Tasks: Provide exceptional service and support to members in a busy banking environment.
- Company: Community-focused building society dedicated to personal development.
- Benefits: Flexible hours, supportive team, and opportunities for growth.
- Why this job: Be the first point of contact and make customers feel valued every day.
- Qualifications: Strong communication skills and a proactive attitude required.
The predicted salary is between 28800 - 43200 £ per year.
A community-focused building society is seeking a Customer Consultant in Newport to provide exceptional service and support to members. In this role, you will be the first point of contact, assisting customers with banking transactions and ensuring they feel valued.
The ideal candidate will have strong communication skills, a proactive attitude, and the ability to deliver outstanding service in a busy environment. Join a company committed to community and personal development.
Customer Consultant - Flexible Hours & Welcoming Banking in Newport employer: Principality Building Society
Contact Detail:
Principality Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Consultant - Flexible Hours & Welcoming Banking in Newport
✨Tip Number 1
Get to know the company! Research their values and community initiatives. When you understand what they stand for, you can tailor your approach and show them you're a perfect fit.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, being able to convey information clearly and warmly is key. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Be proactive during the interview! Think of questions that show your interest in their community focus and how you can contribute. This will demonstrate your enthusiasm and commitment to the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Consultant - Flexible Hours & Welcoming Banking in Newport
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our community-focused culture.
Highlight Relevant Experience: Make sure to emphasise any previous customer service experience you have. We’re looking for someone who can provide exceptional service, so share specific examples of how you've gone above and beyond for customers in the past.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Customer Consultant role. Mention how your skills align with our values of community and personal development, and why you’re excited about this opportunity.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Principality Building Society
✨Know the Company
Before your interview, take some time to research the building society. Understand their values, community focus, and what sets them apart in the banking sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Consultant, strong communication is key. Prepare examples from your past experiences where you successfully assisted customers or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate a Proactive Attitude
Employers love candidates who take initiative. Think of times when you went above and beyond for a customer or took charge of a situation. Sharing these stories will highlight your proactive nature and align with the company’s commitment to outstanding service.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team, company culture, and opportunities for personal development. This shows that you’re not just interested in the job, but also in how you can grow within the company.
