At a Glance
- Tasks: Support software projects by turning business needs into clear, actionable solutions.
- Company: Join a growing SME with a collaborative and supportive culture.
- Benefits: Enjoy high autonomy, influence, and exposure to diverse technologies.
- Other info: Ideal for those who thrive in fast-paced settings and love problem-solving.
- Why this job: Make a real impact by shaping systems and processes in a dynamic environment.
- Qualifications: Experience as a Business Analyst and strong communication skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
Location
Horsham
Reports to
Finance Director
About the Role
We’re looking for a pragmatic Software Business Analyst to support multiple software and systems projects across a growing SME.
You’ll sit between business operations and technical delivery turning real business needs into clear, workable solutions without over engineering.
Key Responsibilities
- Gather, document, and validate business requirements
- Translate needs into user stories, functional specs, and acceptance criteria
- Facilitate workshops with internal SMEs and manage expectations across teams
- Identify process improvements and automation opportunities
- Support backlog creation, prioritisation, and UAT
- Advise on system architecture, integrations, and data flows
- Work with external dev teams to ensure delivery aligns with requirements
- Produce clear documentation: process flows, diagrams, decision logs
- Technical Skills
- Strong understanding of software delivery (Agile or hybrid)
- Office 365 user administration
- Azure Entra / Active Directory familiarity
- SQL Server basics (queries, data management)
- Understanding of APIs, integrations, and cloud platforms (Azure/AWS/GCP)
What You Bring
- Experience as a Business Analyst, Systems Analyst, or Solutions Analyst
- Ability to work across multiple projects in a fast moving SME
- Excellent communication and stakeholder management
- Comfortable advising non technical SMEs and simplifying complexity
- Pragmatic, organised, and confident challenging assumptions constructively
- Nice to Have
- SME or scale up experience
- Knowledge of information security and data protection
- Experience with Jira or Azure Dev Ops
- Understanding of AI capabilities and how they translate into business features
What We Offer
- High autonomy and influence
- Opportunity to shape systems and processes
- Exposure to a wide range of technologies
- Supportive, collaborative environment
We think you need these skills to ace Software Business Analyst in Crawley
Business Requirements Gathering
User Story Creation
Functional Specification Development
Acceptance Criteria Definition
Workshop Facilitation
Process Improvement Identification
Backlog Management
