Job Title:Insurance Repair Surveyor Reports To:Contracts Manager / Operations Manager Job Type :Full-Time Role Purpose The Insurance Repair Surveyor is responsible for inspecting and assessing properties damaged by insured events such as fire, flood, storm, impact damage, escape of water, and subsidence. The role involves preparing scopes of work, estimating repair costs, managing repair projects, and ensuring all restoration works are completed safely, efficiently, and to the required quality standards while maintaining excellent customer service. Key Responsibilities Surveying & Assessment * Conduct detailed property inspections following insurance-related damage. * Accurately identify the cause, extent, and nature of property damage. * Prepare comprehensive schedules of repair works and specifications. * Assess repair requirements in line with insurance company and loss adjuster instructions. * Identify any health and safety risks associated with damaged properties. Estimating & Cost Control * Prepare accurate repair estimates using industry-standard estimating software. * Ensure repair costs remain within approved budgets. * Review contractor quotations and recommend appropriate solutions. * Provide value engineering options where appropriate without compromising quality. Project Management * Manage insurance repair projects from initial survey through to final completion. * Coordinate trades, subcontractors, suppliers, and specialist contractors. * Monitor project progress and ensure works are completed on time and within budget. * Carry out quality inspections during and upon completion of works. * Resolve site issues and variations as they arise. Client & Stakeholder Liaison * Act as the main point of contact for policyholders throughout the repair process. * Liaise with insurers, loss adjusters, contractors, and internal teams. * Provide regular updates on project progress and expected completion dates. * Handle customer concerns professionally and sensitively. Compliance & Health and Safety * Ensure all works comply with current building regulations and industry standards. * Adhere to company health and safety policies and procedures. * Ensure contractors operate safely and maintain required documentation. * Promote best practices in risk management and quality assurance. Skills and Experience Essential Experience in property surveying, building repairs, or insurance restoration. Strong knowledge of residential and commercial construction methods. Ability to interpret building plans, specifications, and repair schedules. Excellent project management and organisational skills. Strong customer service and communication abilities. Proficient in Microsoft Office applications. Full UK driving licence Experience within the insurance repairs or property reinstatement sector. Knowledge of insurance claims processes and loss adjusting practices. Experience using estimating software such as Xactimate, Symbility, or similar Membership of a relevant professional body. Qualifications Essential * HNC/HND, NVQ Level 4 or equivalent qualification in Construction, Building Surveying, or a related discipline. Desirable Degree in Building Surveying, Construction Management, or similar. RICS, CIOB, CABE, or related professional membership. SMSTS, SSSTS, or IOSH certification. Key Competencies Attention to detail Problem solving Decision making Customer focus Commercial awareness Time management Negotiation skills Technical knowledge Teamwork and collaboration Salary & Benefits Competitive salary: £40,000 - £60,000 (dependent upon experience) Company vehicle or car allowance Mobile phone and laptop Pension scheme Annual leave entitlement Professional development and training opportunities Employee assistance programme Performance Measures * Customer satisfaction scores * Project completion times * Budget adherence * Quality inspection results * Health and safety compliance * Claims completion performance The Insurance Repair Surveyor plays a critical role in restoring homes and businesses following insured losses, ensuring repairs are delivered professionally, safely, and with a strong focus on customer care
Insurance Repair Surveyor in Northampton employer: Principal Property Services Limited
PPS Property Solutions is an excellent employer, offering a supportive work culture that prioritises quality and customer service in the East Midlands. With long-term secure work, generous mileage allowances, and opportunities for overtime, employees can thrive while honing their skills in a dynamic environment focused on professional growth and development.
Contact Details:
Principal Property Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Repair Surveyor in Northampton
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Principal Property Services Limited.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Principal Property Services Limited? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Principal Property Services Limited's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Insurance Repair Surveyor role at Principal Property Services Limited, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Principal Property Services Limited
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Principal Property Services Limited operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Principal Property Services Limited. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Principal Property Services Limited.
