Operations Director

Operations Director

England Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead strategic property and housing operations while inspiring a dedicated team.
  • Company: Join Ashley Community & Housing Ltd, a top social enterprise transforming lives through housing and support.
  • Benefits: Enjoy 25 days holiday, travel expenses, enhanced pension, and wellbeing support.
  • Why this job: Make a real impact in a values-driven organisation during an exciting growth phase.
  • Qualifications: Experience in asset management and leadership in fast-paced, values-led environments is essential.
  • Other info: This is a unique opportunity to shape the future of a leading social housing provider.

The predicted salary is between 43200 - 72000 £ per year.

Principal People are proud to be partnering with Ashley Community & Housing Ltd, a multi-award-winning, purpose driven social enterprise, in the search for a new Operations Director. This is a rare opportunity to shape the strategic and operational future of a values-led organisation that transforms the lives of over 2,500 every year.
ACH is one of the UK s most impactful housing and integration providers, supporting refugees and migrants to rebuild their lives through quality housing, employment support and community development. With over 130 staff across four regional offices and a Queen s Award for Enterprise in Social Mobility, ACH is entering an exciting phase of growth, transformation and investment.
The Role:

This newly created leadership position offers full strategic and hands-on responsibility across asset management, housing performance, compliance and transformation. You\’ll lead and inspire a team of Housing Services Managers, working closely with the CEO and wider leadership to embed systems, scale impact and elevate ACH s operational excellence.
Key Responsibilities:

  • Lead on strategic property, asset and housing operations across all regions
  • Deliver transformation projects including systems, compliance and performance
  • Drive high-quality, people-centred service delivery in a multicultural environment
  • Ensure compliance with legislation and embed stock condition and internal control systems
  • Collaborate with the CEO, senior team and Board to shape ACH s future

What We re Looking For:

  • Strong experience in asset/property management, housing or facilities services
  • Proven leadership in fast-paced, values-driven organisations
  • Comfortable balancing strategic oversight with hands-on delivery
  • Experience in social housing, supported housing or regulated services
  • A people-focused leader, passionate about operational excellence and transformation

The Package:

  • 25 days holiday + bank holidays
  • Travel expenses paid + EV salary sacrifice scheme
  • Annual training allowance
  • Enhanced pension (5% contribution), parental leave, sick pay, wellbeing support
  • Access to Jive Health EAP & frequent staff retreats.

If this role is of interest, please apply today! #J-18808-Ljbffr

Operations Director employer: Principal People Recruitment

Ashley Community & Housing Ltd is an exceptional employer, dedicated to transforming lives through its impactful work in housing and community development. With a strong focus on employee wellbeing, the company offers generous benefits including 25 days of holiday, enhanced pension contributions, and a commitment to professional growth through annual training allowances. The collaborative and values-driven culture fosters a supportive environment where employees can thrive while making a meaningful difference in the lives of refugees and migrants.
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Contact Detail:

Principal People Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Director

✨Tip Number 1

Familiarise yourself with the mission and values of Ashley Community & Housing Ltd. Understanding their commitment to social impact will help you align your experience and passion during discussions, showcasing that you're not just a fit for the role but also for the organisation's culture.

✨Tip Number 2

Network with current or former employees of ACH to gain insights into the organisational dynamics and challenges they face. This can provide you with valuable context that you can reference in conversations, demonstrating your proactive approach and genuine interest in the role.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully led transformation projects in previous roles. Highlighting your hands-on experience in driving operational excellence will resonate well with the leadership team looking for someone who can balance strategy with execution.

✨Tip Number 4

Stay updated on current trends and legislation in social housing and asset management. Being knowledgeable about the latest developments will not only enhance your credibility but also allow you to engage in meaningful conversations about the future direction of ACH.

We think you need these skills to ace Operations Director

Strategic Planning
Leadership Skills
Asset Management
Compliance Knowledge
Project Management
People-Centred Service Delivery
Transformational Leadership
Multicultural Awareness
Operational Excellence
Performance Management
Social Housing Expertise
Regulated Services Knowledge
Collaboration Skills
Change Management

Some tips for your application 🫡

Understand the Organisation: Familiarise yourself with Ashley Community & Housing Ltd. Understand their mission, values, and the impact they have on the community. This will help you tailor your application to reflect their ethos.

Highlight Relevant Experience: Emphasise your experience in asset/property management and leadership within values-driven organisations. Use specific examples that demonstrate your ability to balance strategic oversight with hands-on delivery.

Showcase People-Centric Leadership: As a people-focused leader, illustrate your passion for operational excellence and transformation. Share anecdotes that highlight your ability to inspire and lead teams in a multicultural environment.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role. Make sure to connect your personal values with those of ACH, showcasing why you are the perfect fit for this position.

How to prepare for a job interview at Principal People Recruitment

✨Understand the Organisation's Values

Before your interview, take some time to research Ashley Community & Housing Ltd and their mission. Understanding their values and how they impact their operations will help you align your answers with what they stand for.

✨Showcase Your Leadership Experience

Be prepared to discuss specific examples of your leadership experience in fast-paced, values-driven organisations. Highlight how you've successfully led teams and driven transformation projects in the past.

✨Demonstrate Your Knowledge of Compliance

Since compliance is a key responsibility in this role, brush up on relevant legislation and best practices in asset management and housing operations. Be ready to discuss how you've ensured compliance in previous roles.

✨Prepare Questions for the Interviewers

Think of insightful questions to ask the CEO and senior team during your interview. This shows your genuine interest in the role and helps you understand how you can contribute to shaping ACH's future.

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