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For Companies At a Glance
- Tasks: Diagnose and repair mobile and tablet devices with innovative techniques.
- Company: Join a forward-thinking IT repairs business in Guiseley.
- Benefits: Competitive salary, generous holiday, pension scheme, and private healthcare.
- Why this job: Be part of a dynamic team and enhance your tech skills while making a difference.
- Qualifications: Passion for tech and problem-solving skills are essential.
- Other info: Enjoy continuous professional development and a supportive work environment.
The predicted salary is between 27000 - 35000 ÂŁ per year.
Principal IT are working with an IT repairs business that are looking for a mobile & tablet repair engineer to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward‑thinking IT team, undertaking certified and on‑premise training covering numerous systems and software. Reporting to the repair centre manager, the role is site based, 5 days a week (Monday‑Friday / 9‑5:30pm).
Duties / Areas of Responsibility
- Diagnose faults on mobile and tablet devices using both manual and software‑assisted methods.
- Complete high‑quality repairs to manufacturer or Eden standards, including screens, batteries, charging systems, and board‑level components (where trained).
- Log accurate repair notes, assessments, and updates within the ticketing system in line with SLAs.
- Test, validate, and quality‑check repaired and refurbished devices prior to dispatch.
- Support the wider team with inventory checks, parts handling, and updating device records.
- Assist with refurbishment and reuse workflows, including data sanitisation and grading.
- Contribute to recycling processing tasks as part of our WEEE and zero‑to‑landfill commitments.
- Demonstrate excellent customer service when communicating with clients, partners, and internal teams.
Required Skills & Experience
- Proven interest or hands‑on experience with mobile, tablet, or general IT hardware.
- Strong problem‑solving skills with an analytical approach to diagnosis.
- Good written communication skills for accurate ticket and report updates.
- Competence with Microsoft Office (Outlook, Word, Excel) is beneficial but not essential.
- Ability to follow structured processes and continually improve repair efficiency and accuracy.
The Package
If successful, our client is offering a salary of £33,000 - £35,000 per annum. Favourable holiday allowance. Company‑contributed pension scheme. Private healthcare.
How to Apply
If you are interested in hearing more about this mobile & tablet repair engineer vacancy or applying for the role, please email me at or contact Principal IT Directly on LinkedIn.
Mobile &Tablet Repair Engineer in Otley employer: Principal IT
Contact Detail:
Principal IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile &Tablet Repair Engineer in Otley
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone in the IT repair field. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Show off your skills! If you’ve got hands-on experience with mobile or tablet repairs, consider creating a portfolio or even a short video showcasing your work. This can really set you apart during interviews.
✨Tip Number 3
Prepare for the interview by brushing up on common repair scenarios. Think about how you’d diagnose faults or improve repair efficiency. Being ready to discuss these topics will show your passion and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Mobile &Tablet Repair Engineer in Otley
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for mobile and tablet repairs! Share any hands-on experience or projects you've worked on that highlight your skills. We love candidates who are genuinely excited about technology.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to describe your experience and skills. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight relevant experiences that align with the responsibilities and skills mentioned. This shows us that you’ve done your homework and are serious about the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Principal IT
✨Know Your Tech
Brush up on your knowledge of mobile and tablet hardware. Be ready to discuss common faults and repair techniques, as well as any innovative technologies you've worked with. This shows your passion for the field and your commitment to continuous professional development.
✨Showcase Problem-Solving Skills
Prepare examples of how you've diagnosed and solved issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your analytical approach and ability to follow structured processes.
✨Communicate Clearly
Practice your written and verbal communication skills. Since you'll need to log accurate repair notes and communicate with clients, being clear and concise is key. Consider doing a mock interview with a friend to refine your responses.
✨Emphasise Teamwork
Highlight your experience working in teams, especially in IT or repair environments. Discuss how you’ve contributed to team goals, supported colleagues, or improved processes. This aligns with the role's focus on being part of a forward-thinking IT team.
