At a Glance
- Tasks: Provide hands-on IT support across multiple locations and troubleshoot technical issues.
- Company: Join a large, dynamic organisation with a focus on technology and innovation.
- Benefits: Competitive salary, holiday allowance, pension scheme, and development opportunities.
- Other info: Exciting career growth potential and collaborative team culture.
- Why this job: Make a real impact by supporting users and improving IT services in a fast-paced environment.
- Qualifications: Experience in IT support and strong problem-solving skills required.
Our client is a large, multi-site organisation seeking an IT Proximity Engineer to provide hands-on technical support across several locations within the Hull area. Working closely with a centralised Service Desk and wider IT teams, you will play a key role in supporting users, maintaining IT infrastructure, and ensuring reliable day-to-day technology operations. This is an excellent opportunity for someone with strong technical aptitude who enjoys a varied, customer-focused role and is looking to develop their career within a dynamic and fast-paced environment.
The IT Proximity Engineer is responsible for delivering both on-site and remote IT support across multiple business locations. The successful candidate will provide first and second-line support, assist with infrastructure projects, maintain IT equipment, and contribute to the ongoing improvement of IT services. This role requires a proactive and organised individual who enjoys solving technical problems, working directly with end users, and supporting business-critical systems.
Key Responsibilities- Provide on-site and remote IT support to end users across multiple locations within the Hull area.
- Troubleshoot and resolve hardware, software, and connectivity issues.
- Escalate complex incidents to specialist teams where appropriate.
- Perform routine maintenance and preventative support activities.
- Support and maintain desktop computers, laptops, mobile devices, printers, and peripheral equipment.
- Assist with hardware installations, device deployments, upgrades, and software rollouts.
- Maintain accurate records of IT assets, incidents, requests, and resolutions.
- Support IT infrastructure and business technology projects.
- Provide guidance and assistance to users on IT systems and best practices.
- Ensure compliance with IT security standards, policies, and procedures.
- Work collaboratively with Service Desk, Infrastructure, Cyber Security, and Operational Technology teams.
- Contribute to continuous improvement initiatives across the IT function.
- Previous experience in an IT support, Service Desk, Desktop Support, or Field Support role.
- Good understanding of Microsoft Windows environments and end-user computing.
- Experience supporting PCs, laptops, mobile devices, printers, and general IT hardware.
- Strong troubleshooting and problem-solving skills.
- Excellent communication skills with both technical and non-technical users.
- Ability to work effectively in a fast-paced operational environment.
- Strong organisational skills and attention to detail.
- Full UK driving licence and willingness to travel between local sites.
- Experience supporting manufacturing, production, logistics, or operational environments.
- Knowledge of networking fundamentals.
- Familiarity with Microsoft 365 technologies.
- Experience using IT Service Management (ITSM) platforms.
- Exposure to IT infrastructure projects and hardware rollouts.
If successful our client is offering a salary between £34,000 - £37,500 per annum, favourable holiday allowance, company contributed pension scheme, development opportunities, plus many more.
If you are interested in hearing more about this IT proximity engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn.
IT Engineer - Hull in Kingston upon Hull employer: Principal IT
Join a large, multi-site organisation in Hull that values its employees and fosters a collaborative work culture. As an IT Proximity Engineer, you will benefit from competitive salary packages, generous holiday allowances, and a company-contributed pension scheme, all while working in a dynamic environment that encourages professional growth and development. This role offers the unique opportunity to engage with diverse teams and contribute to meaningful IT projects, making it an ideal place for those looking to advance their careers in technology.
StudySmarter Expert Advice🤫
We think this is how you could land IT Engineer - Hull in Kingston upon Hull
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local tech meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your technical abilities. This can be a great conversation starter during interviews and shows you're proactive about your career.
✨Tip Number 3
Prepare for the interview by practising common IT support scenarios. Think about how you'd troubleshoot specific issues or handle difficult users. The more prepared you are, the more confident you'll feel!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that IT Engineer role!
We think you need these skills to ace IT Engineer - Hull in Kingston upon Hull
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Proximity Engineer role. Highlight your relevant experience in IT support, especially any hands-on technical support you've provided. We want to see how your skills match what we're looking for!
Show Off Your Problem-Solving Skills:In your application, don’t just list your skills—give us examples of how you've solved technical problems in the past. We love candidates who can demonstrate their troubleshooting prowess and how they’ve made a difference in previous roles.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it's relevant. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Principal IT
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft Windows environments and end-user computing. Be ready to discuss your experience with troubleshooting hardware and software issues, as well as any specific IT support roles you've held.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical problems in the past. Think about situations where you provided first or second-line support and how you resolved issues efficiently. This will demonstrate your proactive approach and ability to think on your feet.
✨Communicate Clearly
Since you'll be working with both technical and non-technical users, practice explaining complex concepts in simple terms. During the interview, focus on your communication skills and how you can effectively assist users with varying levels of IT knowledge.
✨Be Ready to Discuss Teamwork
Collaboration is key in this role, so be prepared to talk about your experiences working with different teams, like Service Desk or Cyber Security. Highlight any projects where you contributed to continuous improvement initiatives, showing that you're a team player who values collaboration.
