At a Glance
- Tasks: Provide hands-on IT support across multiple locations and troubleshoot tech issues.
- Company: Join a large, dynamic organisation with a focus on innovation and teamwork.
- Benefits: Competitive salary, generous holiday allowance, pension scheme, and career development opportunities.
- Other info: Exciting opportunity for growth in a collaborative tech-focused team.
- Why this job: Make a real impact by supporting users and improving IT services in a fast-paced environment.
- Qualifications: Experience in IT support and strong problem-solving skills are essential.
The predicted salary is between 34000 - 37500 £ per year.
Our client is a large, multi-site organisation seeking an IT Proximity Engineer to provide hands-on technical support across several locations within the Hull area. Working closely with a centralised Service Desk and wider IT teams, you will play a key role in supporting users, maintaining IT infrastructure, and ensuring reliable day-to-day technology operations. This is an excellent opportunity for someone with strong technical aptitude who enjoys a varied, customer-focused role and is looking to develop their career within a dynamic and fast-paced environment.
The Role
The IT Proximity Engineer is responsible for delivering both on-site and remote IT support across multiple business locations. The successful candidate will provide first and second-line support, assist with infrastructure projects, maintain IT equipment, and contribute to the ongoing improvement of IT services. This role requires a proactive and organised individual who enjoys solving technical problems, working directly with end users, and supporting business-critical systems.
Key Responsibilities
- Provide on-site and remote IT support to end users across multiple locations within the Hull area.
- Troubleshoot and resolve hardware, software, and connectivity issues.
- Escalate complex incidents to specialist teams where appropriate.
- Perform routine maintenance and preventative support activities.
- Support and maintain desktop computers, laptops, mobile devices, printers, and peripheral equipment.
- Assist with hardware installations, device deployments, upgrades, and software rollouts.
- Maintain accurate records of IT assets, incidents, requests, and resolutions.
- Support IT infrastructure and business technology projects.
- Provide guidance and assistance to users on IT systems and best practices.
- Ensure compliance with IT security standards, policies, and procedures.
- Work collaboratively with Service Desk, Infrastructure, Cyber Security, and Operational Technology teams.
- Contribute to continuous improvement initiatives across the IT function.
Skills & Experience
Essential
- Previous experience in an IT support, Service Desk, Desktop Support, or Field Support role.
- Good understanding of Microsoft Windows environments and end-user computing.
- Experience supporting PCs, laptops, mobile devices, printers, and general IT hardware.
- Strong troubleshooting and problem-solving skills.
- Excellent communication skills with both technical and non-technical users.
- Ability to work effectively in a fast-paced operational environment.
- Strong organisational skills and attention to detail.
- Full UK driving licence and willingness to travel between local sites.
Desirable
- Experience supporting manufacturing, production, logistics, or operational environments.
- Knowledge of networking fundamentals.
- Familiarity with Microsoft 365 technologies.
- Experience using IT Service Management (ITSM) platforms.
- Exposure to IT infrastructure projects and hardware rollouts.
The Package:
If successful our client is offering a salary between £34,000 - £37,500 per annum, favourable holiday allowance, company contributed pension scheme, development opportunities, plus many more.
How to Apply:
If you are interested in hearing more about this IT proximity engineer vacancy or interested in applying for the role please email me or contact Principal IT Directly on LinkedIn.
IT Engineer - Hull employer: Principal IT
Join a large, multi-site organisation in Hull that values its employees and fosters a collaborative work culture. As an IT Proximity Engineer, you will benefit from competitive salary packages, generous holiday allowances, and a company-contributed pension scheme, all while working in a dynamic environment that encourages professional growth and development. This role offers the unique opportunity to engage directly with users, solve technical challenges, and contribute to meaningful IT projects across various locations.
StudySmarter Expert Advice🤫
We think this is how you could land IT Engineer - Hull
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and achievements. This gives potential employers a tangible look at what you can do beyond just your CV.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. Role-play with a friend or use online resources to get comfortable discussing your problem-solving process and technical knowledge.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace IT Engineer - Hull
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Proximity Engineer role. Highlight your relevant experience in IT support and any specific skills that match the job description, like troubleshooting or working with Microsoft Windows environments.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your customer-focused approach and problem-solving skills.
Showcase Your Technical Skills:In your application, be sure to showcase your technical skills clearly. Mention any experience with hardware installations, device deployments, or IT infrastructure projects, as these are key responsibilities for the role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Principal IT
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft Windows environments and end-user computing. Be ready to discuss your experience with PCs, laptops, and other IT hardware, as well as any troubleshooting you've done in the past.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical issues in previous roles. Think about times when you resolved a tricky problem or improved a process, as this will demonstrate your proactive approach and organisational skills.
✨Communicate Clearly
Since you'll be working with both technical and non-technical users, practice explaining complex concepts in simple terms. During the interview, focus on showcasing your excellent communication skills and your ability to work collaboratively with different teams.
✨Be Ready to Discuss Continuous Improvement
The role involves contributing to ongoing improvements in IT services. Come prepared with ideas or examples of how you've previously contributed to enhancing IT processes or services, showing that you're not just a problem-solver but also someone who looks for ways to make things better.
