At a Glance
- Tasks: Provide hands-on IT support and troubleshoot technical issues across multiple locations.
- Company: Established IT services provider in North Yorkshire with a customer-focused approach.
- Benefits: Competitive salary, varied workload, and opportunities for professional growth.
- Other info: Enjoy autonomy and collaboration in a well-established organisation.
- Why this job: Join a dynamic team and make a real difference in delivering high-quality IT services.
- Qualifications: Experience in IT support and strong problem-solving skills required.
The predicted salary is between 29500 - 37000 £ per year.
Our client is seeking an experienced IT Engineer to join their established IT Operations team, supporting customers across the North Yorkshire region. This is an excellent opportunity for a customer-focused IT professional who enjoys a hands-on role, combining on-site and remote support across multiple locations. You will play a key role in delivering high-quality IT services, troubleshooting technical issues, and ensuring users receive an efficient and responsive support experience. The role offers a varied workload, autonomy, and the opportunity to work within a well-established organisation supporting critical operational environments.
Key Responsibilities
- Deliver first and second-line IT support across multiple customer sites.
- Troubleshoot and resolve hardware, software, application, and peripheral issues.
- Support desktops, laptops, printers, mobile devices, and end-user technologies.
- Provide both remote and on-site technical support to users.
- Assist with the installation, configuration, and maintenance of IT equipment.
- Ensure incidents and service requests are resolved within agreed service levels.
- Maintain accurate documentation of support activities and technical procedures.
- Work collaboratively with wider IT teams to deliver service improvements and project work.
IT Engineer - Harrogate employer: Principal IT
Join a dynamic and supportive team in Harrogate, where our client prioritises employee growth and development within the IT sector. With a strong focus on customer satisfaction, you will enjoy a collaborative work culture that values innovation and hands-on problem-solving. Benefit from a competitive salary, varied workload, and the chance to make a real impact in delivering high-quality IT services across North Yorkshire.
