At a Glance
- Tasks: Provide technical support and improve IT services in a modern Microsoft environment.
- Company: Join a respected professional services organisation with a supportive IT team.
- Benefits: Competitive salary, generous holiday allowance, pension scheme, and ongoing training.
- Other info: Great opportunities for career progression and exposure to cloud technologies.
- Why this job: Make a real impact while working with cutting-edge Microsoft technologies.
- Qualifications: Minimum two years' experience in IT support and strong Microsoft 365 knowledge.
The predicted salary is between 35500 - 35500 £ per year.
IT Support Engineer - £30,000/£35,500 per annum - Hull
Principal IT is supporting a well-established and highly respected professional services organisation in recruiting an IT Support Engineer.
This is an exciting opportunity to join an experienced IT team supporting a modern Microsoft environment.
The successful candidate will play a key role in providing infrastructure and end-user support while contributing to the ongoing development and improvement of the organisation's IT services.
The Role
As an IT Support Engineer, you will provide technical support across the organisation's IT infrastructure, supporting users, administering Microsoft technologies, and ensuring systems remain secure, reliable, and efficient.
Working closely with the wider IT team, you will assist with day-to-day support, infrastructure administration, system improvements, and technology projects.
Key Responsibilities
- Provide first and second-line technical support to end users.
- Administer and support Microsoft 365 services, including Exchange Online, Teams, Share Point, and One Drive.
- Support Windows 10 and Windows 11 desktop environments.
- Administer Active Directory and Microsoft Entra ID, including user account management and permissions.
- Support and maintain Microsoft Azure services.
- Assist with Microsoft security technologies, including identity management, multi-factor authentication, and endpoint security.
- Troubleshoot hardware, software, networking, and cloud-based issues.
- Support hybrid and remote users across the business.
- Assist with infrastructure upgrades, system deployments, and IT improvement projects.
Essential Skills & Experience
- Minimum of two years’ experience in an IT Support, Infrastructure Support, or Systems Administration role.
- Strong knowledge of Microsoft 365 administration.
- Experience supporting Windows 10 and Windows 11.
- Experience administering Active Directory and Microsoft Entra ID.
- Experience supporting Microsoft Azure services.
- Knowledge of Microsoft security technologies.
- Strong troubleshooting and analytical skills.
Desirable Skills & Experience
- Experience with Microsoft Intune or endpoint device management.
- Understanding of networking fundamentals, including DNS, DHCP, VPNs, and TCP/IP.
- Experience supporting cloud-first Microsoft environments.
- Microsoft certifications such as MS-900, AZ-900, MD-102, or similar.
- Experience working within a professional services environment.
- What's on Offer
- Competitive salary.
- Generous holiday allowance.
- Company pension scheme.
- Ongoing training and professional development.
- Exposure to modern Microsoft cloud technologies.
- Opportunities to progress your career within a supportive IT team.
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