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- Tasks: Support clients by translating their needs into effective digital solutions and workflows.
- Company: Join an award-winning document management company focused on AI and automation.
- Benefits: Enjoy a hybrid work model with a competitive salary and opportunities for growth.
- Why this job: Be part of a dynamic team shaping the future of digital solutions and automation.
- Qualifications: Logical thinkers with basic programming knowledge and strong communication skills are encouraged to apply.
- Other info: Ideal for those eager to learn about low-code tools and AI-driven technologies.
The predicted salary is between 21500 - 28500 £ per year.
Digital Solutions Technician – £25,000/£30,000 per annum – Hull (Hybrid) Principal IT are working with an award winning document management company that are looking for a digital solutions technician to join their team. In this role you will play a vital part in supporting their future strategy. This is an entry-level role for someone who\’s excited about AI, automation, and digital workflows and also enjoys solving problems, thinking logically and turning ideas into practical solutions. You\’ll need to feel confident speaking with clients and helping translate their needs into simple, effective digital tools. You\’ll work on both the technical setup and client engagement for their cloud platform, MDI Cloud. This includes supporting account managers in understanding client needs, turning those into effective digital solutions and providing technical support after launch. Key Responsibilities: Work closely with account managers to scope and interpret client requirements during pre-sales stages Communicate technical concepts clearly and confidently, tailoring explanations to suit non-technical audiences Set up and configure customer accounts and databases within the MDI Cloud platform Build, test and improve custom workflows using low-code tools, tailored to business needs Design and optimise AI prompts to drive intelligent automation and user interactions Translate client requirements into structured, logic-based processes Provide post-implementation support from a technical perspective, helping resolve issues and make refinements Document core configuration and workflow processes to support scalabilityRequirements: Logical thinker with strong problem-solving skills Basic understanding of programming concepts (e.g. variables, loops, conditions) Excellent English language and communication skills for client engagement and writing AI prompts Eagerness to learn and experiment with low-code and AI-driven tools Confidence to contribute to client conversations and explain technical features clearlyDesirable: Familiarity with platforms such as Power Automate, Scratch, Blockly, Zapier, or similar Experience using tools like ChatGPT, Claude, or Copilot Relevant degree or coursework in IT, STEM or digital technology (not essential)How to Apply: If you are interested in hearing more about this digital solutions technician vacancy or interested in applying for the role, please email me at or contact Principal IT Directly on LinkedIn. INDGH
Digital Solutions Technician - Hull employer: Principal IT
Contact Detail:
Principal IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Solutions Technician - Hull
✨Tip Number 1
Familiarise yourself with the MDI Cloud platform and similar tools like Power Automate or Zapier. Understanding these platforms will not only help you during the interview but also demonstrate your proactive approach to learning.
✨Tip Number 2
Practice explaining technical concepts in simple terms. Since you'll be communicating with clients who may not have a technical background, being able to break down complex ideas will showcase your communication skills.
✨Tip Number 3
Engage with online communities or forums related to AI and digital workflows. This will not only enhance your knowledge but also provide you with insights into common challenges and solutions that clients face.
✨Tip Number 4
Prepare for potential scenario-based questions during the interview. Think about how you would approach client needs and translate them into effective digital solutions, as this is a key part of the role.
We think you need these skills to ace Digital Solutions Technician - Hull
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight your excitement for AI, automation, and problem-solving in your application.
Tailor Your CV: Customise your CV to reflect relevant skills and experiences that align with the role. Emphasise your logical thinking, communication skills, and any familiarity with low-code tools or programming concepts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Discuss how your background and skills make you a great fit for supporting clients and translating their needs into digital solutions.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your ideas are clearly articulated, especially when explaining technical concepts.
How to prepare for a job interview at Principal IT
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Digital Solutions Technician. Familiarise yourself with concepts like AI, automation, and digital workflows, as these will be key topics during your interview.
✨Showcase Problem-Solving Skills
Prepare examples of how you've approached problem-solving in the past. Think about situations where you had to think logically and turn ideas into practical solutions, as this is crucial for the role.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. You may need to demonstrate your ability to communicate effectively with non-technical clients, so clarity and confidence are essential.
✨Familiarise with Relevant Tools
If you have experience with low-code tools or platforms like Power Automate or Zapier, be ready to discuss it. Even if you're not an expert, showing enthusiasm for learning these tools can set you apart.
