IT Field Engineer - £40,000 per annum - Manchester
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Principal IT are proudly supporting a UK automotive retail group who are undertaking a significant technology and business transformation programme across its expanding dealership network.
As part of this continued growth, the organisation is looking for an IT Field Engineer to join its Group IT function. This is an excellent opportunity for an experienced IT professional with automotive industry knowledge to play a key role in supporting dealership operations and delivering technology improvements across multiple sites.
The Role
As an IT Field Engineer, you will provide hands-on IT support across a network of 30+ dealership sites, ensuring core IT infrastructure and automotive-specific technologies are reliable, secure and fit for purpose.
You will work closely with the wider IT team, dealership colleagues, technology partners and third-party suppliers. The role combines technical support, site-based troubleshooting, infrastructure deployment and involvement in wider IT projects.
The successful candidate will have a good understanding of automotive retail environments and experience supporting dealership management systems, OEM platforms and associated technologies.
Key Responsibilities
Provide on-site and remote IT support across dealership locations, covering hardware, software, connectivity and network issues.
Support and maintain automotive-specific systems, including Dealer Management Systems (DMS), OEM diagnostic platforms and connected vehicle technologies.
Manage and resolve IT service desk tickets, prioritising issues appropriately and providing a high standard of customer service.
Install, configure and maintain IT infrastructure, including:
TCP/IP, WAN, WLAN and SD-WAN networking
Windows 10/11
Apple iOS and Android devices
Microsoft 365
Microsoft Intune
Exchange
SharePoint
Azure AD / Microsoft Entra ID
Support the integration and operation of OEM systems, telephony and dealership Wi-Fi solutions.
Work directly with dealership teams to understand operational requirements and implement practical IT solutions.
Assist with IT projects, system upgrades, site openings, technology rollouts and integration activity.
Maintain accurate documentation covering system configurations, changes and support activity. xgikmsk
Liaise with third-party technology providers and escalate complex issues where required.
Support the implementation and mai...
IT Field Engineer - Manchester in Caton employer: Principal IT
Join a dynamic team in Chelmsford where your expertise as an IT Systems Engineer will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth, offering opportunities for professional development and hands-on experience with cutting-edge technology. Enjoy a competitive salary and the chance to make a meaningful impact in the automotive industry while working in a supportive environment.
