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- Tasks: Support and manage critical business applications while providing end-user support.
- Company: Join a global leader in the support services sector focused on innovation.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and a full training programme.
- Why this job: Be part of a dynamic team driving technological advancements and professional growth.
- Qualifications: Experience with business applications, workflow automation, and IT best practices required.
- Other info: Ideal for tech-savvy individuals eager to make an impact in a supportive environment.
Principal IT are working with a global player in the support services sector that are looking for an Application Support Specialist to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations.
The Application Specialist will oversee and manage critical business applications to ensure they meet the evolving needs of the organisation. This role includes supporting and maintaining key systems, providing end-user support, and ensuring the smooth operation of applications across the business. The Application Specialist will also contribute to general IT support functions to maintain seamless operations.
Key Responsibilities:- Develop and manage customisations and integrations for applications to enhance functionality and user experience.
- Provide training and technical support to staff members on business applications.
- Develop, maintain, and optimise workflows and processes within applications.
- Troubleshoot application-related issues and liaise with external vendors for advanced support when necessary.
- Manage application upgrades and ensure compliance with best practices.
- Proven experience in administering and maintaining business applications such as Zoho CRM, RADAR Healthcare, Rostering Systems or similar platforms.
- Strong understanding of workflow automation and customisation within applications.
- Experience with integration tools and API usage.
- Knowledge of database structures and reporting tools.
- Familiarity with Active Directory and Office 365/Azure user and group administration.
- Knowledge of mobile device management for Android and Apple.
- Experience with Windows 10/11 and basic hardware diagnostics.
- ITIL/ITISM best practices and processes.
If successful our client is offering a salary of £32000 per annum, favourable holiday allowance, a full training programme designed to support your personal development.
How to Apply:If you are interested in hearing more about this Application Support Specialist vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn.
Application Support Specialist - Nottingham employer: Principal IT
Contact Detail:
Principal IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Specialist - Nottingham
✨Tip Number 1
Familiarise yourself with the specific applications mentioned in the job description, such as Zoho CRM and RADAR Healthcare. Having hands-on experience or knowledge about these platforms will give you an edge during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've successfully troubleshot application-related issues in the past. This will demonstrate your capability to handle similar challenges in this role.
✨Tip Number 3
Highlight any experience you have with workflow automation and customisation. Be ready to discuss how you've optimised processes in previous roles, as this aligns closely with the responsibilities of the position.
✨Tip Number 4
Network with current employees or professionals in similar roles on LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be beneficial during your interview.
We think you need these skills to ace Application Support Specialist - Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administering and maintaining business applications. Emphasise your familiarity with tools like Zoho CRM, RADAR Healthcare, and any integration tools you've used.
Craft a Strong Cover Letter: In your cover letter, express your passion for continuous professional development and how you plan to incorporate new technologies into the role. Mention specific examples of how you've enhanced user experience in previous positions.
Highlight Technical Skills: Clearly outline your technical skills related to workflow automation, database structures, and reporting tools. Include any experience with Active Directory, Office 365/Azure, and mobile device management to demonstrate your fit for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials for any errors or typos. A polished application reflects your attention to detail, which is crucial for an Application Support Specialist.
How to prepare for a job interview at Principal IT
✨Show Your Passion for Technology
Make sure to express your enthusiasm for incorporating new technologies into operations. Share examples of how you've previously embraced innovation in your work, as this aligns with what the company is looking for.
✨Demonstrate Your Problem-Solving Skills
Be prepared to discuss specific instances where you've troubleshot application-related issues. Highlight your approach to resolving problems and how you liaised with vendors for advanced support when necessary.
✨Highlight Your Experience with Relevant Tools
Familiarise yourself with the business applications mentioned in the job description, such as Zoho CRM or RADAR Healthcare. Be ready to discuss your experience with these tools and how you've managed customisations and integrations.
✨Prepare Questions About Workflow Automation
Since the role involves optimising workflows and processes, come prepared with insightful questions about their current systems. This shows your interest in improving their operations and your understanding of workflow automation.
