Reports to: Head of Services
Summary of Position
Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction.
Targets & Outcomes
- Meet all target Response times and KPIs
- Increase service profitability through efficient...
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Field Service Engineer in Crawley employer: Principal I Ltd
At Principal I Ltd, we pride ourselves on being an exceptional employer in Horsham, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through mentorship opportunities and continuous improvement initiatives, ensuring that you can thrive in your role as an Automation & Customer Experience Administrator while contributing to meaningful projects that enhance customer satisfaction. Join us to be part of a forward-thinking team that values your contributions and supports your professional development.
