Group Guest Experience Lead (Relations & Resolutions) in Windsor

Group Guest Experience Lead (Relations & Resolutions) in Windsor

Windsor Full-Time On-site
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De Vere Beaumont Estate in Old Windsor is seeking a Group Guest Relations Executive to join the central support team. The role is full-time, 40 hours per week, on site at the central office in the grounds of De Vere Beaumont Estate, Old Windsor.

You will review guest feedback, coordinate resolutions with hotel teams, and produce insights from TrustYou data to drive improvements across the group.

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Group Guest Experience Lead (Relations & Resolutions) in Windsor employer: Principal Hayley Hotels

De Vere Horsley Estate is an exceptional employer, offering a vibrant work culture where every team member is valued and appreciated. With a focus on employee wellbeing, regular social events, and comprehensive training programmes, staff have ample opportunities for personal and professional growth. Located in the stunning Surrey parkland, employees enjoy free meals, leisure facilities, and discounted stays, making it a truly rewarding place to work.

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Contact Details:

Principal Hayley Hotels Recruitment Team