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- Tasks: Be the friendly face welcoming guests and providing exceptional service.
- Company: Join De Vere Beaumont Estate, a vibrant hospitality team.
- Benefits: Earn £12.30/hour, enjoy free meals, and access leisure facilities.
- Why this job: Make guests' stays memorable while developing your hospitality skills.
- Qualifications: Previous hospitality experience and great communication skills preferred.
- Other info: Flexible shifts, career progression, and fun team events await you!
Join our team as a Receptionist at De Vere Beaumont Estate and play a crucial role in ensuring our guests\’ expectations are not only met but exceeded. In return you will receive £12.30 per hour plus excellent benefits including free meals on duty, £50 staff stays with De Vere Hotels and free use of our leisure facilities to name just a few! As a Receptionist, you\’ll be the friendly face that greets our guests, making them feel welcome from the moment they arrive. Your mission will be to provide exceptional customer service, handling guest requests efficiently and going above and beyond to ensure their stay is memorable. This is a full‑time position that requires flexibility in working hours, including early shifts (7am‑3:30pm), late shifts (2:00pm‑10.30pm), and middle shifts (10am‑6:30pm), which will include weekends on a rota basis.
- Previous experience in the hospitality industry or a similar role, demonstrating your ability to provide exceptional guest service.
- Effective communication skills and the ability to build strong relationships with colleagues and guests.
- Punctuality and good personal presentation.
- Proficiency in using IT software and familiarity with Opera would be advantageous (although not essential as training will be provided if needed).
Above all, if you share our values of being warm, genuine, anticipating guest needs, and paying attention to every detail, we invite you to join our team at De Vere and become part of our dedicated team, delivering exceptional guest experiences every day.
De Vere Beaumont Estate set in Old Windsor has a magnificent Georgian manor house as its centrepiece and is our largest hotel estate with 429 bedrooms, 45 meeting & event spaces, and over 40 acres of grounds. A hotel of this size means we have a variety of food and beverage outlets and some great bars on site, so we regularly host some pretty incredible conferences, events and weddings. Your commute: based just 3 miles from Windsor, minutes from J13 of the M25 and 15 minutes from Heathrow; Egham station is also 3 miles away with fast connections to London Waterloo and Reading. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Pay & Benefits
- £12.30 per hour
- Free meals on duty in our colleague dining facilities
- Stay in shape with complimentary use of the Leisure Club facilities, saving you money on costly gym memberships
- An extra paid day off for your birthday, along with a £20 love‑to‑shop voucher
- Varied shift patterns and contracts available to suit your lifestyle – we are a 24/7 operation with shift patterns to suit everyone
- An annual complimentary 2‑night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long‑service milestones
- £50 colleague rates for overnight stays at De Vere properties, accompanied by a 50% discount on Food & Beverage
- 28 days holiday each year (increasing annually up to 33 days)
- Venue closure over the Christmas period allowing you time off to enjoy the festive season
- Access to our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities
- Career progression opportunities, including access to Apprenticeship programmes and study support
- Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling
- Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it
- Monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event
- Subsidised travel options to support your journey to or from work
- Regular team appreciation events, including memorable Christmas and Summer parties
- Company Life Assurance scheme, ensuring financial security for your loved ones
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Receptionist employer: Principal Hayley Hotels
Contact Detail:
Principal Hayley Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on De Vere Beaumont Estate. Understand their values and what makes them unique in the hospitality industry. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Receptionist, you'll be the first point of contact for guests. Think of scenarios where you might need to handle requests or complaints and practice how you'd respond. This will boost your confidence and prepare you for real-life situations.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you present yourself well during the interview. A smart appearance shows that you take the role seriously and are ready to represent the De Vere brand.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the De Vere careers page. This way, you can ensure your application gets the attention it deserves and you’ll be one step closer to joining our fantastic team!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the hospitality industry.
Tailor Your Experience: Make sure to highlight any previous experience in hospitality or customer service. We love seeing how your skills can translate into providing exceptional guest service at De Vere Beaumont Estate.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Principal Hayley Hotels
✨Know the Company
Before your interview, take some time to research De Vere Beaumont Estate. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Receptionist, exceptional customer service is key. Prepare examples from your previous experience where you went above and beyond for a guest or resolved a challenging situation. This will demonstrate your ability to handle guest requests efficiently and exceed expectations.
✨Practice Effective Communication
Effective communication is crucial in this role. During the interview, practice clear and confident speaking. You might even want to role-play common scenarios with a friend to get comfortable with how you would greet guests or handle inquiries.
✨Dress to Impress
First impressions matter, especially in hospitality. Make sure to dress smartly and present yourself well for the interview. This reflects your understanding of the importance of personal presentation in a Receptionist role and sets a positive tone right from the start.