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- Tasks: Greet guests and provide exceptional customer service at De Vere Wokefield Estate.
- Company: Join a vibrant team at a leading hospitality venue.
- Benefits: Earn £13 per hour, enjoy free meals, and access leisure facilities.
- Other info: Flexible shifts, career progression opportunities, and fun team events await you!
- Why this job: Be the first point of contact and create memorable experiences for guests.
- Qualifications: Previous hospitality experience and strong communication skills are preferred.
The predicted salary is between 27040 - 27040 £ per year.
Join our team as a Receptionist at De Vere Wokefield Estate where you will greet guests and provide exceptional customer service. The role offers £13 per hour and benefits including free meals on duty, a £50 staff stay, and complimentary leisure facilities.
Responsibilities
- As the first point of contact, you will welcome guests, handle requests efficiently, and ensure their stay is memorable.
- The full-time position requires flexibility across early, middle, and late shifts, including weekends on a rota basis.
Qualifications
- Previous experience in the hospitality industry or a similar role, demonstrating the ability to provide exceptional guest service.
- Effective communication skills and the ability to build strong relationships with colleagues and guests.
- Punctuality and good personal presentation.
- Proficiency in using IT software; familiarity with Opera is advantageous (training will be provided if needed).
Benefits
- £13 per hour.
- Free meals on duty.
- Complimentary use of the Leisure Club facilities.
- Extra paid day off for your birthday and a £20 love-to-shop voucher.
- Varied shift patterns to suit your lifestyle.
- Annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional rewards for long-service milestones.
- £50 colleague rates for overnight stays and a 50% discount on food & beverage.
- 28 days holiday each year (increasing annually up to 33 days).
- Venue closure over the Christmas period for holiday time off.
- Access to the Exclusively Yours Benefits portal for discounts on retail, travel, and leisure.
- Career progression opportunities, apprenticeships, and study support.
- Employee Assistance Programme and Hospitality Action support.
- Financial wellbeing platform Wagestream.
- Monthly colleague recognition programme and annual colleague recognition event.
- Regular team appreciation events including Christmas and summer parties.
- Company Life Assurance scheme.
Receptionist in Reading employer: Principal Hayley Hotels
Contact Detail:
Principal Hayley Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Reading
✨Tip Number 1
First things first, make sure you know the company inside out. Research De Vere Wokefield Estate and understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll be the face of the company, so it’s crucial to come across as friendly and approachable. Try role-playing common scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Dress to impress! Good personal presentation is key in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team. So, get your application in and let’s get you started on this exciting journey!
We think you need these skills to ace Receptionist in Reading
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hospitality industry.
Tailor Your Experience: Make sure to highlight any previous experience in hospitality or customer service. We love seeing how your skills can contribute to making our guests' stays memorable!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at De Vere Wokefield Estate.
How to prepare for a job interview at Principal Hayley Hotels
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Receptionist at De Vere Wokefield Estate. Familiarise yourself with the key tasks like greeting guests and handling requests. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Customer Service Skills
Since this role is all about exceptional guest service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to showcase your ability to create memorable experiences.
✨Dress to Impress
Punctuality and good personal presentation are crucial in hospitality. Make sure you dress smartly for the interview, reflecting the professional image that De Vere Wokefield Estate upholds. A polished appearance can make a great first impression!
✨Brush Up on IT Skills
Familiarity with IT software is important for this role. If you have experience with Opera or similar systems, mention it! If not, express your willingness to learn quickly. Showing that you're tech-savvy can set you apart from other candidates.