De Vere Wokefield Estate is seeking a Guest Relations Manager to welcome guests and craft memorable experiences. You’ll gather feedback, liaise across departments, and ensure seamless service from arrival through departure.
You will lead with warmth, coordinate with reception, concierge and housekeeping, and act as lobby host to greet guests and answer questions. The role includes varied shifts and weekends.
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Guest Experience Manager (Hospitality & Concierge) in Reading employer: Principal Hayley Hotels
De Vere Horsley Estate is an exceptional employer, offering a vibrant work culture where every team member is valued and appreciated. With a focus on employee wellbeing, regular social events, and comprehensive training programmes, staff have ample opportunities for personal and professional growth. Located in the stunning Surrey parkland, employees enjoy free meals, leisure facilities, and discounted stays, making it a truly rewarding place to work.
