At a Glance
- Tasks: Lead a team to ensure immaculate rooms and guest satisfaction at our stunning hotel.
- Company: Join the De Vere Horsley Estate, a welcoming and vibrant hotel environment.
- Benefits: Earn £14/hour, enjoy free meals, and access exclusive discounts and perks.
- Other info: Enjoy career growth opportunities and a supportive team culture with regular appreciation events.
- Why this job: Make a real difference in guest experiences while developing your leadership skills.
- Qualifications: Previous housekeeping experience is a plus, but passion and attention to detail matter most.
The predicted salary is between 28000 - 30000 £ per year.
Join our team as a Housekeeping Supervisor at De Vere Horsley Estate – a 175‑bedroom Hotel in East Horsley. From meticulously clean rooms to thoughtful touches, you will check bedrooms on a daily basis, proactively addressing any housekeeping‑related requirements to ensure guest comfort and satisfaction. You will instill in your team the importance of paying attention to every detail, no matter how small, to create memorable moments for guests. As a Housekeeping Supervisor you will lead by example, fostering a culture of warmth where colleagues feel appreciated and, by building genuine relationships with your team members, you will create a sense of belonging, empowering them to take pride in their work. You will also support with administrative tasks such as stock orders, laundry counts and rotas to ensure the smooth running of the department.
Qualifications
- You have previous experience in a similar role – Hotel housekeeping experience is desirable, but is not essential.
- Exceptional attention to detail, ensuring the highest standards of cleanliness and presentation are maintained throughout the hotel.
- Strong communication skills with the ability to motivate and inspire a diverse team.
- Excellent organisation and time management skills, prioritising tasks and managing work schedules to meet operational requirements.
Benefits
- £14 per hour.
- Free meals on duty in our colleague dining facilities.
- Complimentary use of the Leisure Club facilities.
- Extra paid day off for your birthday, along with a £20 love‑to‑shop voucher.
- Annual complimentary 2‑night stay with dinner in a De Vere property of your choice and additional monetary rewards for reaching long‑service milestones.
- £50 colleague rates for overnight stays at De Vere properties, plus a 50% discount on Food & Beverage.
- 28 days holiday each year (increasing annually up to 33 days).
- Access to the Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
- Career progression opportunities, including access to apprenticeship programmes and study support.
- Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
- Financial wellbeing platform Wagestream, granting instant access to your pay when you need it.
- Monthly colleague recognition programme, You Are De Vere, culminating in an annual colleague recognition event.
- Regular team appreciation events, including Christmas and Summer parties.
- Company Life Assurance scheme for financial security of your loved ones.
Housekeeping Supervisor employer: Principal Hayley Hotels
De Vere Horsley Estate is an exceptional employer that prioritises the well-being and growth of its team members. With a strong focus on creating a warm and inclusive work culture, employees enjoy numerous benefits such as competitive pay, generous holiday allowances, and opportunities for career progression. The hotel also fosters a sense of community through regular appreciation events and offers unique perks like complimentary stays and discounts, making it a rewarding place to build a fulfilling career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out De Vere's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the housekeeping supervisor role, especially your attention to detail and team leadership skills.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early. First impressions matter, so show them you’re serious about the role by being punctual and professional.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Show Your Attention to Detail:As a Housekeeping Supervisor, attention to detail is key! Make sure your application reflects this by proofreading for any typos or errors. We want to see that you care about the little things, just like we do in our hotel.
Highlight Your Team Leadership Skills:We’re looking for someone who can inspire and motivate a diverse team. In your application, share examples of how you've led teams in the past. This will show us that you can foster a warm and supportive environment at De Vere.
Be Organised and Clear:Your application should be well-structured and easy to read. Use clear headings and bullet points where necessary. This not only makes it easier for us to review but also demonstrates your excellent organisation skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our amazing benefits!
How to prepare for a job interview at Principal Hayley Hotels
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeping Supervisor inside out. Familiarise yourself with the key responsibilities like checking bedrooms and managing your team. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Attention to Detail
Since this role requires exceptional attention to detail, be prepared to discuss specific examples from your past experience where you ensured high standards of cleanliness and presentation. Highlight any moments where your keen eye made a difference in guest satisfaction.
✨Communicate Like a Pro
Strong communication skills are essential for motivating your team. Think of instances where you've successfully led a team or resolved conflicts. Practising how you articulate these experiences can help you convey your leadership style effectively during the interview.
✨Be Organised and Ready
As a Housekeeping Supervisor, you'll need excellent organisation and time management skills. Prepare to discuss how you prioritise tasks and manage schedules. Bring along any relevant documents or notes that showcase your organisational skills, as this will demonstrate your readiness for the role.
