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For Companies At a Glance
- Tasks: Keep our spaces spotless and handle guest requests with a smile.
- Company: Join De Vere Latimer Estate, a vibrant venue with stunning facilities.
- Benefits: Enjoy flexible shifts, free meals, and discounts on stays.
- Why this job: Make a difference in guests' experiences while having fun at work.
- Qualifications: Bring a positive attitude, attention to detail, and some cleaning experience.
- Other info: Part-time role with varied shifts, located just 5 minutes from the M25.
Overview
As a Housekeeping Assistant your mission will be to maintain the highest standards of cleanliness in our bedrooms, bathrooms, and public areas. You\\\’ll also handle occasional guest requests professionally, report maintenance issues promptly, and follow our De Vere lost property procedures. Through the valued work that you do, you\\\’ll help to ensure our guests\\\’ comfort and satisfaction in turn create memorable experiences for our guests that will leave a lasting impact.
Responsibilities
- A flexible can-do attitude
- Someone who takes pride in their work and pays attention to every detail
- Cleaning experience or experience in a similarly physical role
- Punctuality and good personal presentation
- Represent De Vere Latimer Estate values including being graciously warm with a genuine approach
- Assist with guest requests, report maintenance issues, and follow lost property procedures
About De Vere Latimer Estate
De Vere Latimer Estate has 205 bedrooms, 27 meeting and event spaces plus 30 acres of land for team building, a restaurant, bar, gym and swimming pool. Our teams at Latimer Estate know how to have fun at work whilst working hard to put our guests at the heart of everything they do. So we regularly say thank you to our colleagues: ice creams in hot weather, afternoon tea treats and Easter family parties are just some of the ways we show our appreciation.
Location and inclusion
We are 5 minutes from J18 of the M25, and we are also close to public transport in the surrounding area, including Chalfont & Latimer station, making us accessible from Hemel Hempstead, Watford and High Wycombe. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated.
Role Details
This is a flexible role that involves working between the hours of 8:30am and 5:30pm to include weekends on a rota basis. In return the role offers £12.21 per hour and excellent benefits to include free meals on duty, complimentary and discounted stays with De Vere plus a paid day off for your birthday.
Pay & Benefits
- £12.21 per hour
- Varied shift patterns and contracts available to suit your lifestyle; we are a 24/7 operation
- Paid holiday allowance based on the hours that you work
- Free meals on duty in our colleague dining facilities
- Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
- We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
- Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
- Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
- Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
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Housekeeping Assistant employer: Principal Hayley Hotels
Contact Detail:
Principal Hayley Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Assistant
✨Tip Number 1
Familiarise yourself with the De Vere brand and its values. Understanding their commitment to warmth and genuine service will help you align your approach during interviews and interactions.
✨Tip Number 2
Highlight any previous experience in cleaning or similar physical roles when networking. Connect with current or former employees on platforms like LinkedIn to gain insights and possibly a referral.
✨Tip Number 3
Prepare to discuss how you handle guest requests and maintenance issues. Think of specific examples that showcase your problem-solving skills and attention to detail, as these are crucial for the role.
✨Tip Number 4
Visit the De Vere Latimer Estate if possible, or explore online reviews to understand the guest experience. This knowledge can help you demonstrate your commitment to maintaining high cleanliness standards during your interview.
We think you need these skills to ace Housekeeping Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Housekeeping Assistant. Highlight key skills such as attention to detail, punctuality, and a flexible attitude in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in cleaning or similar physical roles. Emphasise any previous housekeeping experience and showcase your ability to maintain high standards of cleanliness.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention how your values align with De Vere's focus on warmth and genuine approach, and provide examples of how you take pride in your work.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application demonstrates your attention to detail, which is crucial for a Housekeeping Assistant.
How to prepare for a job interview at Principal Hayley Hotels
✨Show Your Attention to Detail
As a Housekeeping Assistant, attention to detail is crucial. During the interview, highlight any previous experience where you maintained high standards of cleanliness or organisation. Be prepared to discuss specific examples that demonstrate your meticulous nature.
✨Demonstrate Your Flexibility
This role requires a flexible can-do attitude, especially with varied shifts including weekends. Be ready to talk about how you've adapted to changing schedules in the past and how you handle unexpected situations with ease.
✨Emphasise Your Punctuality
Punctuality is key in this role. Make sure to arrive on time for your interview and mention any strategies you use to ensure you are always on time. This will show your potential employer that you take reliability seriously.
✨Express Your Passion for Guest Satisfaction
The role is all about creating memorable experiences for guests. Share your thoughts on what excellent customer service means to you and provide examples of how you've gone above and beyond to ensure guest satisfaction in previous roles.