Guest Experience Duty Manager

Guest Experience Duty Manager

Full-Time On-site
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De Vere Cotswold Water Park is seeking a Duty Manager to lead on shift, ensuring safety, service standards and seamless operations across departments. You will coordinate Reception, Concierge and Housekeeping, resolve escalations, and act as the lobby host to welcome guests from arrival, shaping memorable moments.

This full-time role involves early, late and middle shifts on a rotating schedule, fostering decisiveness, empathy and professional leadership to support teams and guests alike.

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Guest Experience Duty Manager employer: Principal Hayley Hotels

De Vere Horsley Estate is an exceptional employer, offering a vibrant work culture where every team member is valued and appreciated. With a focus on employee wellbeing, regular social events, and comprehensive training programmes, staff have ample opportunities for personal and professional growth. Located in the stunning Surrey parkland, employees enjoy free meals, leisure facilities, and discounted stays, making it a truly rewarding place to work.

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Contact Details:

Principal Hayley Hotels Recruitment Team