At a Glance
- Tasks: Ensure guest safety and comfort during night hours while maintaining hotel standards.
- Company: Join the vibrant team at De Vere Horsley Estate, a leading hotel in Surrey.
- Benefits: Earn £13.39 per hour, enjoy free meals, and access leisure facilities.
- Why this job: Perfect for night owls who love hospitality and want to make a difference.
- Qualifications: Night shift experience and a passion for customer service are essential.
- Other info: Great career progression and fun company events await you!
The predicted salary is between 11 - 16 £ per hour.
We are looking for a Full Time Night Porter to join our Hotel team at De Vere Horsley Estate in East Horsley, Surrey. As a Night Porter you will look after our guests and the Hotel between the hours of 10.30pm and 7am, 5 nights out of 7 each week. You will carry out regular checks and walk rounds of all areas of the building, taking appropriate actions to ensure standards of cleanliness, safety and security are maintained. You may also assist with setting up conference meeting rooms and coffee stations. You will be on duty with at least one other member of the Nights team and our events team members will often be on site until the early hours of the morning when we have weddings/events taking place.
Responsibilities
- Look after guests and the Hotel during night hours (10.30pm–7am), 5 nights out of 7.
- Carry out regular checks and walk rounds of all areas of the building to maintain cleanliness, safety and security.
- Take appropriate actions to uphold standards of service and security.
- Assist with setting up conference meeting rooms and coffee stations as required.
- Be on duty with at least one other member of the Nights team; events team may be on site for weddings/events.
Qualifications & Requirements
- Experience of working during night hours; assess whether this suits your lifestyle.
- Hospitality experience or experience in a customer service role.
- Enjoy talking to people and delivering high standards of service.
- Confident working at night in a large hotel with one other colleague and taking responsibility for guests’ health & safety.
Benefits & Package
- £13.39 per hour
- Free meals on duty in our colleague dining facilities
- Complimentary use of Leisure Club facilities
- Annual complimentary 2-night stay with dinner at a De Vere property of your choice, with additional stays available from £50
- 28 days holiday each year (increasing annually up to 33 days)
- Exclusive colleague rates for overnight stays at De Vere properties (£50) with 50% discount on Food & Beverage
- Company benefits including Life Assurance and access to the Exclusively Yours Benefits portal with discounts
- Career progression opportunities and access to Apprenticeship programmes and study support
- Employee Assistance Programme (Hospitality Action) with 24/7 health and wellbeing support
- Wagestream for instant access to earned pay
- YouAreDeVere recognition programme and regular team appreciation events
- Company events including Christmas and Summer parties
Night Porter in East Horsley employer: Principal Hayley Hotels
Contact Detail:
Principal Hayley Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in East Horsley
✨Tip Number 1
Network like a pro! Chat with people in the hospitality industry, attend local events, or join online forums. You never know who might have a lead on a Night Porter position!
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common questions your way, especially about working night shifts and customer service. Confidence is key when you're aiming to impress.
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your application reflects your passion for hospitality and your ability to connect with guests. We love a friendly face!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and shows you’re genuinely interested.
We think you need these skills to ace Night Porter in East Horsley
Some tips for your application 🫡
Show Your Night Owl Side: When applying for the Night Porter role, let us know why working night shifts suits you. Share any previous experience you've had during these hours and how it fits into your lifestyle. We want to see that you're ready to embrace the night!
Highlight Your Hospitality Experience: Make sure to mention any past roles in hospitality or customer service. We love candidates who enjoy talking to people and delivering top-notch service, so share specific examples of how you've done this before.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Night Porter position. Plus, it’s super easy to do!
How to prepare for a job interview at Principal Hayley Hotels
✨Know Your Night Shift
Make sure you understand the unique aspects of working night shifts. Be ready to discuss how you manage your energy levels and stay alert during those hours. This shows that you’re aware of the demands of the role and can handle them.
✨Showcase Your Hospitality Skills
Prepare examples from your past experiences where you provided excellent customer service, especially in a hospitality setting. Highlight any situations where you went above and beyond for guests, as this will resonate well with the interviewers.
✨Safety First!
Since the role involves maintaining safety and security, be prepared to talk about how you would handle emergencies or ensure guest safety during your shift. Having a clear plan or examples will demonstrate your responsibility and readiness for the role.
✨Teamwork is Key
You’ll be working with at least one other colleague, so emphasise your ability to work well in a team. Share experiences where collaboration led to successful outcomes, especially during busy or challenging times.