At a Glance
- Tasks: Manage delegate registration for events, ensuring a seamless experience for attendees.
- Company: Join a dynamic team focused on delivering exceptional event experiences.
- Benefits: Opportunity to work internationally, develop skills, and make a real impact.
- Other info: We value diversity and are committed to creating an inclusive workplace.
- Why this job: Perfect for those who thrive in fast-paced environments and love client interaction.
- Qualifications: Experience in event management and proficiency in Microsoft Office required.
The predicted salary is between 30000 - 40000 £ per year.
Join us as a Delegate Registration Manager and take ownership of one of the most important parts of the event experience, making every attendee’s journey feel seamless, professional, and well managed. In this role, you will be at the heart of event delivery, combining delegate management, client communication, and onsite leadership to support events in the UK and internationally. If you love bringing order to complex projects, enjoy working with clients and teams, and thrive in a fast-paced events environment, this is a fantastic opportunity to make a visible impact!
What You'll Be Doing
- You will create, build, and manage delegate registration websites, ensuring processes are accurate, efficient, and aligned to client requirements.
- You will manage delegate registration activity across assigned events.
- You will plan and deliver onsite registration, including check-in, badge distribution, attendee flow, and registration desk management in the UK and internationally.
- You will manage registration data, maintain accuracy and integrity, and prepare clear client reporting.
- You will build and maintain strong relationships with clients, suppliers, partners, and internal teams to support successful event delivery.
- You will monitor event inboxes and respond to delegate enquiries with accurate, timely, and professional information.
- You will drive continuous improvements to enhance future registrations processes and delegate experiences.
What We're Looking For
- You will ideally have a bachelor’s degree in Event Management, Business, Marketing, or a related field.
- You have proven experience (typically 1–3 years) in a fast-paced agency or similar environment, working on corporate events such as conferences, exhibitions, gala dinners, and incentive trips.
- You have proven experience in delegate management and registration platforms, ideally Cvent, including building registration sites and managing registration deliverables.
- You are proficient in all Microsoft Office packages, particularly Microsoft Excel, and are confident working with spreadsheets, databases, and reporting tools.
- You excel at multi-tasking and time management, efficiently handling concurrent projects while maintaining high standards of accuracy and attention to detail.
- You have excellent relationship, interpersonal, and communication skills, able to build rapport and respond to delegate and client queries professionally.
- You remain calm, organised, and solution focused under pressure, particularly when working onsite.
We’re looking for people who are curious, driven, and creative — if that sounds like you and you’re ready to make a real impact, we’d love to hear from you. We are committed to working towards a sustainable event environment, which is reflected in our vision, communication, event delivery process and collaboration with all our stakeholders. Principal. is an equal opportunities employer. We’re committed to promoting an inclusive and diverse workplace where we respect, value, and celebrate our differences. We look forward to receiving your application.
Delegate Registration Manager employer: Principal. Global Events
At Principal, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters creativity and collaboration. As a Delegate Registration Manager, you will benefit from continuous professional development opportunities while working in a supportive environment that values diversity and inclusion. Our commitment to sustainability and excellence in event delivery ensures that your contributions will have a meaningful impact both locally and internationally.
