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For Companies At a Glance
- Tasks: Lead and motivate a retail team to achieve sales and deliver top-notch customer service.
- Company: Join Ann Summers, a vibrant retail brand known for its empowering culture and dynamic environment.
- Benefits: Enjoy competitive pay, career growth opportunities, and exclusive staff discounts.
- Why this job: Be part of a supportive team that values your contributions and fosters personal development.
- Qualifications: Previous retail leadership experience and strong communication skills are essential.
- Other info: This is a part-time, permanent role with flexible hours in Exeter.
The predicted salary is between 13000 - 16000 £ per year.
Job Summary:
We are currently seeking a dynamic and experienced Team Leader to join our team at Ann Summers in Exeter, Devon, UK. As a pivotal role within our retail operations, the Team Leader will be responsible for leading and motivating a team of retail associates to ensure exceptional customer service and maximise sales.
- Employment Type:Part-time, Permanent
Key Responsibilities:
- Lead and inspire a team of retail associates to achieve sales targets and deliver excellent customer service
- Ensure the store maintains high standards of visual merchandising and cleanliness
- Manage inventory levels and ensure accurate stock management
- Provide coaching and training to team members to enhance their skills and product knowledge
- Handle customer inquiries and resolve any issues in a professional and timely manner
- Collaborate with the store manager to implement sales strategies and promotional activities
Qualifications:
- Previous experience in a retail supervisory or leadership role
- Demonstrated ability to drive sales and achieve targets
- Excellent communication and interpersonal skills
- Strong organisational and time management abilities
As a Team Leader at Ann Summers, you will enjoy competitive pay, opportunities for career growth, staff discounts, and a supportive work environment that values your contributions.
If you are a proactive leader with a passion for retail and customer service, we would love to hear from you. Apply now to join our team in Exeter and take the next step in your career!
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Team Leader – 20 hours per week / 24 hours per week employer: Princesshay
Contact Detail:
Princesshay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader – 20 hours per week / 24 hours per week
✨Tip Number 1
Familiarise yourself with Ann Summers' brand values and products. Understanding their unique selling points will help you demonstrate your passion for the brand during any interviews or discussions.
✨Tip Number 2
Prepare examples of how you've successfully led a team in the past. Highlight specific instances where you motivated your team to achieve sales targets or improved customer service, as this will showcase your leadership skills.
✨Tip Number 3
Network with current or former employees of Ann Summers if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Demonstrate your knowledge of visual merchandising. Since maintaining high standards in this area is crucial for the role, be ready to discuss how you've successfully implemented visual strategies in previous positions.
We think you need these skills to ace Team Leader – 20 hours per week / 24 hours per week
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail leadership or supervisory roles. Emphasise your ability to drive sales and provide excellent customer service, as these are key aspects of the Team Leader position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your leadership skills. Mention specific examples of how you've motivated teams in the past and achieved sales targets, aligning your experiences with the responsibilities outlined in the job description.
Highlight Key Skills: In your application, focus on essential skills such as communication, organisation, and time management. Provide examples of how you've successfully managed inventory levels or handled customer inquiries to demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Princesshay
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples from your previous roles where you successfully motivated a team or resolved conflicts. This will show the interviewers that you can inspire and guide others effectively.
✨Know the Company and Its Values
Research Ann Summers and understand their brand values and customer service philosophy. Being able to articulate how your personal values align with theirs will impress the interviewers and show your genuine interest in the role.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle customer inquiries. Think of specific scenarios where you had to manage difficult situations or improve sales, and be ready to discuss these in detail.
✨Demonstrate Your Sales Acumen
Since driving sales is a key responsibility, come prepared with ideas on how you would implement sales strategies or promotional activities. Discuss any past experiences where you successfully increased sales or improved customer engagement.
