Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for parts in our service department and ensure customer satisfaction.
- Company: Join a dynamic team at Saxon Wharf in Southampton.
- Benefits: Full-time role with opportunities for growth and development.
- Why this job: Gain hands-on experience and make a real difference in customer service.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Exciting environment with potential for career advancement.
The predicted salary is between 25000 - 30000 £ per year.
Full-Time. Position Overview
To be the parts link to the service department. To ensure that the customer/Internal departments requirements are fully understood and communicated in an effective manner to other members of staff to achieve a high standard of customer satisfaction. To solely be responsible for all parts orders from the service department. To provide parts technical support to all front-line employees.
Detailed Responsibilities
- Ensure all service department parts orders are acted on in a timely manner.
- Ensure regular updates of delivery times to service department for all ordered parts.
- To use Smart sheet to enable the service department to track all ordered parts.
- To pre-pick parts for the next day to increase technicians’ efficiency.
- To cover for the parts manager in his absence.
- To work with Aftersales Manager to reach parts targets.
- To ensure any parts not used or required are sent back for credit in a timely manner.
- To gain experience of retro parts products to help in the sales process.
- To have input with stock levels with the Part Manager.
- To have regular meeting with the Production Manager to look at advanced bookings.
- To look at upsell opportunities with the sale of service retail parts.
- Ensure compliance with Health & Safety regulations in accordance with company policy.
Parts Advisor, Southampton employer: Princess International Sales and Service Ltd.
Contact Detail:
Princess International Sales and Service Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor, Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Saxon Wharf or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on parts knowledge and customer service skills. We want you to show how you can be the perfect link between the service department and customers.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you would manage parts orders and keep everything running smoothly. We love candidates who can think on their feet and keep things efficient.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to contribute to our team.
We think you need these skills to ace Parts Advisor, Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Parts Advisor role. We want to see how your skills can help us achieve high customer satisfaction and support our service department effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how you can contribute to our team at Saxon Wharf. Keep it friendly and professional, just like us!
Showcase Your Communication Skills: As a Parts Advisor, clear communication is key. In your application, demonstrate how you've effectively communicated with teams or customers in the past. We love seeing examples of teamwork and problem-solving!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Princess International Sales and Service Ltd.
✨Know Your Parts Inside Out
Make sure you brush up on your knowledge of parts and their functions. Familiarise yourself with common parts used in the industry and be ready to discuss how they relate to customer needs. This will show that you're not just a candidate, but someone who genuinely understands the role.
✨Communicate Clearly
Since the job involves liaising with various departments, practice clear and concise communication. Think about examples where you've successfully communicated complex information in the past. This will demonstrate your ability to ensure everyone is on the same page.
✨Show Your Customer Focus
Prepare to share specific instances where you've gone above and beyond for customers. Highlight your commitment to customer satisfaction and how you’ve handled challenging situations. This will resonate well with the interviewers looking for someone who prioritises customer service.
✨Be Ready for Technical Questions
Expect some technical questions related to parts and inventory management. Brush up on any relevant software tools like Smart sheet, and be prepared to discuss how you would handle parts orders and stock levels. Showing your technical savvy will give you an edge.