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- Tasks: Provide operational support and manage technology systems for Carnival UK's fleet.
- Company: Join Carnival UK, a leader in the holiday sector, dedicated to unforgettable experiences.
- Benefits: Enjoy employee discounts, annual bonuses, and a minimum of 25 days leave.
- Why this job: Be part of a dynamic team driving technology innovation in a fun environment.
- Qualifications: Experience in server engineering, cloud services, and IT service management required.
- Other info: Hybrid work model with opportunities for international travel and personal growth.
The predicted salary is between 40000 - 50000 £ per year.
In our continuous journey of growth and innovation at Carnival UK, we are seeking a Server and Storage Engineer to bring fresh insights and expertise to our technology department. This pivotal role provides operational support to all systems and platforms, third line support to the rest of the Technology department along with input to project activities. Acting as a subject matter expert for specific areas of technology, including incident and problem management, proactive maintenance activities and implementation of new technologies.
Key Responsibilities
- Ensure that all requests for support are dealt with according to agreed procedures using software, tools, and techniques to investigate and diagnose incidents and problems.
- Monitor performance, undertake capacity management, and create reports, working with users, other staff, and suppliers as appropriate.
- Liaise with and co-ordinate activities with 3rd party vendors who are in turn providing support and enhancement services.
- Develop detailed plans for project activities and assure the quality of technical delivery from 3rd party vendors.
- Work closely with IT colleagues (service desk, other third line teams, and project managers) and a variety of stakeholders to ensure required outcomes are achieved.
- Take ownership of specific activities, as directed by the Server & Storage Engineering Lead, including technical delivery, improvement initiatives, Incident and Problem investigation, and root cause analysis.
This role is positioned at CUK09 level within our organisation and is available on a full-time, permanent basis. We offer hybrid work including up to two days from home. Please note - This role supports technology across our fleet and international operations. As a result, there may be periods of extensive international travel, depending on project and operational requirements.
What You’ll Bring
- Proven experience in a Server Engineer or 3rd Line support role.
- Understands IT concepts and architectures, and the principles and processes of implementing and delivering IT services.
- Forward thinking and with strong planning skills, high level of interest in providing technology driven solutions.
- Experience with Cloud Services (AWS / Azure).
- Experience in VMWare products (inc. vSphere, vCentre).
- Experience of Dell VXRAIL or similar Hyperconverged Infrastructure (HCI) solutions.
- Experience in LAN, WAN technologies in large, complex enterprise networks.
- Proven ability to work in fast-paced technical environments with competing priorities.
- Experience with IT Service Management systems.
- Experience supporting the following technologies: Windows Server 2012 > 2025 / RHEL 8>9, active Directory, Group Policy, VMware vSphere, Core Wintel services including DNS, DHCP, DFS WSUS, WINS.
- Strong understanding of Backup and Disaster recovery principles for business continuity.
Application Guidance
Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you’re passionate about technology and looking for an opportunity to grow, we’d love to hear from you. Due to the popularity of our roles and our commitment to finding the best talent, we may close applications earlier than advertised. Don’t miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.
Why Join Us?
Working with us means more than just a role in technology. It’s about being part of a team that values well-being and personal growth. Here’s what we offer:
- Employee Discounted Cruising plus Friends and Family offers.
- Annual bonus.
- Minimum 25 days leave, bank holiday allowance and holiday trading scheme.
- Regular office events including live entertainment, lifestyle events and charity partner fundraisers.
- Company paid Health Cash Plan and health assessment.
- In-house Occupational Health help and access to digital GP.
- Life Assurance.
- Employee Shares Plan.
- Electric Car and Cycle to Work schemes.
- Onsite restaurant offering range of healthy cooked and grab and go meals.
- Discounted retail and leisure via discounts portal.
- Contributory Defined Contribution Pension scheme.
Server & Storage Engineer in Southampton employer: Princess Cruises
Contact Detail:
Princess Cruises Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server & Storage Engineer in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work at Carnival UK or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding the latest trends in server and storage technology. We recommend practising common interview questions and scenarios related to incident management and cloud services.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your ability to handle the fast-paced environment at Carnival UK.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us, making it easier to stay in the loop.
We think you need these skills to ace Server & Storage Engineer in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Server & Storage Engineer role. Highlight your experience with cloud services, VMware products, and any relevant IT service management systems to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about technology and how your unique background makes you a great fit for our team. Don’t forget to mention any specific projects or achievements that showcase your expertise!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love seeing candidates who can demonstrate their ability to diagnose and resolve issues effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us keep track of all the amazing talent out there!
How to prepare for a job interview at Princess Cruises
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of server and storage technologies, especially those mentioned in the job description like AWS, Azure, and VMware. Be ready to discuss your hands-on experience with these tools and how you've used them to solve real-world problems.
✨Showcase Your Problem-Solving Skills
Prepare examples of past incidents you've managed or resolved. Highlight your approach to incident and problem management, and be ready to explain how you conducted root cause analysis. This will demonstrate your ability to take ownership and deliver results.
✨Communicate Clearly with Stakeholders
Since this role involves liaising with various teams and third-party vendors, practice articulating your thoughts clearly. Think about how you can convey technical information to non-technical stakeholders, as effective communication is key in collaborative environments.
✨Be Ready for Scenario-Based Questions
Expect scenario-based questions that test your planning and capacity management skills. Prepare to discuss how you would handle specific situations, such as managing competing priorities in a fast-paced environment. This will show your forward-thinking mindset and adaptability.