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- Tasks: Help customers and support the Shop Manager in generating income.
- Company: Join Princess Alice Hospice, a charity dedicated to supporting individuals in need.
- Benefits: Enjoy 27 days annual leave, training opportunities, and a 25% shop discount.
- Why this job: Make a real difference while gaining valuable experience in a friendly environment.
- Qualifications: Must be at least 18 years old; customer service skills are a plus.
- Other info: Inclusive workplace that values diversity and supports personal growth.
The predicted salary is between 12 - 12 £ per hour.
Salary £12.21 per hour; Work Pattern Part-time – 15 hours per week (2 days over 7 days); Location Walton on Thames; Application Deadline Tuesday, April 7, 2026; Interview Date 2026‑Apr‑17 00:00
Job Summary
Are you able to deliver excellent standards of Customer Service in with our five key values of Integrity, Compassion, Accountability, Respect, and Excellence? If so, we have a role for you!
About the role
We are looking for an enthusiastic and friendly Sales Assistant at our Walton on Thames shop, to help customers on the shop floor and support the Shop Manager to generate and maximise income to support our mission. Some of your tasks will include co‑ordinating, displaying and pricing donated goods following advice and support from the Shop Manager, as well as promoting Gift Aid and fundraising initiatives.
Employee Benefits
- 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
- Training support and development opportunities
- Employee Assistance Programme – promoting staff wellbeing
- Access to blue light card discount
- Access to Pension Scheme
- 25% discount in our shops
As this position involves lone working, you must be at least 18 years old to be able to apply.
About us
Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need. At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We’re fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experience. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you. We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Please visit the Join our Team section on our website for tips and guidance on how to complete your application form, and what to expect when interviewing with us. Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us. All of our vacancies except from retail are subject to a relevant DBS check.
Sales Assistant - Walton on Thames in Walton-on-Thames employer: Princess Alice Hospice
Contact Detail:
Princess Alice Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Walton on Thames in Walton-on-Thames
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Princess Alice Hospice. Understand their mission and values, especially around customer service and community support. This will help you connect your answers to what they care about.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for sales roles and rehearse your answers. Focus on how you’ve delivered excellent customer service in the past, as this is key for the Sales Assistant role.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows you respect the opportunity and are serious about the role. Plus, it gives a great first impression!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Assistant - Walton on Thames in Walton-on-Thames
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through! We want to see how you embody our values of Integrity, Compassion, Accountability, Respect, and Excellence in your previous experiences.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the Sales Assistant role. We love seeing how your background aligns with what we do at Princess Alice Hospice!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find more tips there to help you out!
How to prepare for a job interview at Princess Alice Hospice
✨Know Your Values
Familiarise yourself with the five key values of Integrity, Compassion, Accountability, Respect, and Excellence. Think of examples from your past experiences that demonstrate how you embody these values, as they are crucial for the role.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Consider how you would handle difficult customers or promote fundraising initiatives. Practising these scenarios can help you articulate your approach during the interview.
✨Show Enthusiasm
Let your passion for the role shine through! Be friendly and enthusiastic when discussing your interest in the position and the charity's mission. This will show the interviewer that you're genuinely excited about the opportunity.
✨Ask Thoughtful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team culture, training opportunities, or how success is measured in the role. It shows your interest and helps you gauge if the company is the right fit for you.