At a Glance
- Tasks: Assist customers and support the Shop Manager in generating income.
- Company: Join Princess Alice Hospice, a charity making a real difference.
- Benefits: Enjoy 27 days annual leave, training support, and discounts.
- Other info: Inclusive workplace valuing diversity and unique perspectives.
- Why this job: Be part of a compassionate team helping patients and families.
- Qualifications: Must be at least 18 years old; customer service skills preferred.
The predicted salary is between 12.71 - 12.71 £ per hour.
Salary £12.71 per hour
Work Pattern: Part-time - 7.5 hours per week (1 day over 7 days)
Location: Twickenham
Application Deadline: Wednesday, August 5, 2026
Interview Date: 2026-Aug-12
Job Summary: Are you able to deliver excellent standards of Customer Service in line with our five key values of Integrity, Compassion, Accountability, Respect, and Excellence? If so, we have a role for you!
About the role: We are looking for an enthusiastic and friendly Sales Assistant at our Twickenham shop, to help customers on the shop floor and support the Shop Manager to generate and maximise income to support our mission. Some of your tasks will include:
- Co-ordinating, displaying and pricing donated goods following advice and support from the Shop Manager
- Promoting Gift Aid and fundraising initiatives
As well as the opportunity to join an organisation where you will be able to make a difference to our patients and their families, some of our employee benefits include:
- 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
- Training support and development opportunities
- Employee Assistance Programme – promoting staff wellbeing
- Access to blue light card discount
- Access to Pension Scheme
- 25% discount in our shops
As this position involves lone working, you must be at least 18 years old to be able to apply.
About us: Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need. At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you. We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. All of our vacancies except from retail are subject to a relevant DBS check.
Sales Assistant - Twickenham employer: Princess Alice Hospice
Princess Alice Hospice is an exceptional employer, offering a supportive and compassionate work environment where employees can make a meaningful impact in the lives of individuals facing life-limiting conditions. With a strong focus on professional development and community engagement, staff members are encouraged to grow their skills while contributing to a vital cause in the London Boroughs of Kingston and Richmond. The unique culture fosters collaboration and empathy, making it a rewarding place to work for those passionate about providing care and support.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Twickenham
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Princess Alice Hospice, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Assistant - Twickenham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Princess Alice Hospice that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Princess Alice Hospice will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Princess Alice Hospice and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Princess Alice Hospice
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Princess Alice Hospice, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Princess Alice Hospice!
