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- Tasks: Support clinical teams and be the first point of contact for patients and families.
- Company: Join Princess Alice Hospice, a charity making a real difference in people's lives.
- Benefits: Enjoy 27 days annual leave, professional development, and a supportive work environment.
- Other info: Inclusive workplace that values diversity and offers excellent career growth opportunities.
- Why this job: Make a meaningful impact while developing your skills in a compassionate team.
- Qualifications: Strong organisational skills, phone manner, and experience in administration preferred.
The predicted salary is between 30000 - 40000 £ per year.
About our Clinical Team
See the impact your admin and communication skills make. Every day. At Princess Alice Hospice, you have the opportunity to make a satisfying, rewarding contribution for a great cause. We’re a friendly team committed to making a difference to the lives of patients, family, and friends through providing excellent clinical administration.
About the role
We’re looking for a part time Clinical Administrator to support our busy multi-disciplinary teams in their day-to-day work with patients. A substantial part of the role also involves liaising with colleagues across Princess Alice Hospice, and being the first point of contact for patients, families, and their carers. We are looking for someone who can remain calm in often busy and demanding situations and act on and manage urgent information. This is a part‑time role to be worked over three days – Tuesday, Wednesday and Thursday, however the days may be subject to change to cover annual leave. Please note this is an office based role. We’re big enough to give you opportunities and training. But small enough for you to see the difference you make. As a team we will support you to grow and learn in your role with training, experience, and fantastic benefits.
About you
You’ll have an excellent phone manner, great organisational skills, accurate typing ability and attention to detail as well as working knowledge of computer systems and programmes including MS Office. You’ll feel comfortable liaising with a variety of people in a compassionate and considered manner. Ideally, you’ll have previous administration or secretarial experience and you’re looking for a role where you can add value and make a significant contribution to the lives of others. If you’re a dynamic and organised person who shares our values, and are looking for a new role in a supportive and inclusive environment, we would love to hear from you!
Our benefits
- 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part‑time)
- Educational and professional development opportunities (we have an on‑site Education Team)
- Monthly group reflections via Schwartz Rounds sessions
- Subsidised meals at our on‑site restaurant
- Employee Assistance Programme
- Access to Blue Light Card discount card
- Access to our Group Pension Scheme
- Wellbeing programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.
About us
Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need. At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you. We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us. All of our vacancies except from retail are subject to a relevant DBS check. Please note that we reserve the right to close this vacancy early in the event of a high volume of applications.
Clinical Administrator in Surrey employer: Princess Alice Hospice
Contact Detail:
Princess Alice Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Administrator in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know someone at Princess Alice Hospice. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to clinical administration. Think about how your skills can directly benefit the team and the patients. We want to see that passion shine through!
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've managed busy situations in the past. This role is all about keeping calm under pressure, so let us see that you can handle it!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Clinical Administrator in Surrey
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for making a difference shine through. We want to see how your values align with ours at Princess Alice Hospice, so share why this role excites you!
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We’re looking for great organisational skills and a calm demeanour, so emphasise those in your application.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and focus on what makes you a great fit for the Clinical Administrator role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this rewarding opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Princess Alice Hospice
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Clinical Administrator role. Familiarise yourself with the key responsibilities, such as liaising with patients and managing urgent information. This will help you demonstrate your knowledge and show that you're genuinely interested in making a difference.
✨Showcase Your Communication Skills
Since this role involves a lot of communication, be prepared to showcase your excellent phone manner and interpersonal skills. Practice answering common interview questions in a clear and compassionate way, as this will reflect your ability to connect with patients and colleagues alike.
✨Demonstrate Organisational Prowess
Highlight your organisational skills during the interview. You might want to share examples of how you've managed busy workloads or prioritised tasks in previous roles. This will reassure the interviewers that you can handle the demands of the position effectively.
✨Emphasise Your Attention to Detail
Attention to detail is crucial for a Clinical Administrator. Be ready to discuss how you've ensured accuracy in your work, whether it's through typing, data entry, or managing patient information. Providing specific examples will help illustrate your capability in this area.