At a Glance
- Tasks: Assist customers and support the Shop Manager in a friendly, engaging environment.
- Company: Join Princess Alice Hospice, a leading UK hospice providing vital palliative care.
- Benefits: Enjoy 27 days annual leave, training opportunities, discounts, and a supportive work culture.
- Other info: Part-time role with flexible hours; perfect for students looking to earn while studying.
- Why this job: Make a difference in your community while gaining valuable experience and skills.
- Qualifications: Must be at least 18 years old; no prior experience required, just enthusiasm!
Salary £12.21 per hour
Work Pattern: Part-time - 15 hours per week (2 days over 7 days)
Location: Croydon
Application Deadline: Wednesday, July 9, 2025
Interview Date: 2025-Aug-01
Job Profile
Job Profile document
Job Summary
Are you able to deliver excellent standards of Customer Service in line with our five key values of Integrity, Compassion, Accountability, Respect, and Excellence? If so, we have a role for you!
About the role:
We are looking for an enthusiastic and friendly Sales Assistant at our Croydon shop, to help customers on the shop floor and support the Shop Manager to generate and maximise income to support our mission.
Some of your tasks will include to coordinate, display and price donated goods following advice and support from the Shop Manager, as well as promoting Gift Aid and fundraising initiatives.
Employee benefits include:
- 27 days’ annual leave, plus recognized public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
- Training support and development opportunities
- Employee Assistance Programme – promoting staff wellbeing
- Access to blue light card discount
- Access to Pension Scheme
- 25% discount in our shops
As this position involves lone working, applicants must be at least 18 years old.
About us:
Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people in Surrey, south west London, and Middlesex.
How to apply:
To apply for the role, please click on \'Apply Now\'. For further information or queries, contact the People Services Team by e-mail at recruitment@pah.org.uk.
We are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities and welcome applications from all backgrounds and cultures.
We are signed up to the Disability Confident scheme and guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
We are a place where you can be you.
Please visit our Privacy Notices section to understand how we use the data you provide to us.
#J-18808-LjbffrSales Assistant - Croydon employer: Princess Alice Hospice
At Princess Alice Hospice, we pride ourselves on being an exceptional employer that values integrity, compassion, and excellence. Our Croydon shop offers a supportive work culture with generous employee benefits, including up to 33 days of annual leave, training opportunities, and a commitment to staff wellbeing. Join us in making a meaningful impact in the community while enjoying a rewarding career in a diverse and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Croydon
✨Tip Number 1
Familiarise yourself with the values of Princess Alice Hospice, especially Integrity, Compassion, Accountability, Respect, and Excellence. During your interactions, whether in person or online, demonstrate how you embody these values in your customer service approach.
✨Tip Number 2
Research common customer service scenarios that might arise in a retail environment. Prepare examples of how you would handle these situations effectively, showcasing your problem-solving skills and ability to maintain a positive customer experience.
✨Tip Number 3
Engage with the local community in Croydon. Attend events or visit local shops to understand the customer base better. This knowledge can help you connect with customers and tailor your service to meet their needs.
✨Tip Number 4
Be prepared to discuss your understanding of Gift Aid and fundraising initiatives during the interview. Showing enthusiasm for these aspects will demonstrate your commitment to supporting the mission of Princess Alice Hospice.
We think you need these skills to ace Sales Assistant - Croydon
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and values of Princess Alice Hospice. Tailor your application to highlight how your skills and experiences align with their focus on customer service and their core values.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service roles. Use bullet points for clarity and include specific examples of how you've demonstrated integrity, compassion, accountability, respect, and excellence in previous positions.
Write a Strong Cover Letter:In your cover letter, express your enthusiasm for the role and the organisation. Mention why you want to work at Princess Alice Hospice and how you can contribute to their mission. Be sure to address your ability to work independently, as this position involves lone working.
Proofread Your Application:Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Princess Alice Hospice
✨Understand the Values
Familiarise yourself with the five key values of Integrity, Compassion, Accountability, Respect, and Excellence. Be prepared to discuss how you embody these values in your previous experiences, especially in customer service roles.
✨Show Enthusiasm
As a Sales Assistant, enthusiasm is key! During the interview, express your passion for helping customers and your eagerness to contribute to the shop's success. A positive attitude can make a lasting impression.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from past experiences where you provided excellent customer service or resolved conflicts effectively.
✨Know the Role
Research the responsibilities of a Sales Assistant and be ready to discuss how you can support the Shop Manager in generating income and promoting initiatives like Gift Aid. Showing that you understand the role will demonstrate your commitment.
