At a Glance
- Tasks: Provide essential admin support to the Paediatric Liaison Team and manage sensitive information.
- Company: Join the Princess Alexandra Hospital NHS Trust, dedicated to compassionate care in West Essex.
- Benefits: Flexible working, development opportunities, and a strong focus on wellbeing.
- Other info: Be part of a supportive, inclusive team that values diverse backgrounds.
- Why this job: Make a real difference in safeguarding children and supporting health services.
- Qualifications: Strong communication skills and experience with IT systems, especially Excel.
The predicted salary is between 29970 - 36483 € per year.
The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined‑up services across health, social care, and the voluntary sector. This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives. We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences. Join us and help shape the future of care in West Essex.
Job overview
The Paediatric Liaison Service Administrator provides essential administrative and secretarial support to the Paediatric Liaison Team, working closely with the Paediatric Liaison Specialist Nurse/Health Visitor. The role plays a key part in supporting safeguarding and paediatric liaison activity by managing confidential information, coordinating communication with internal and external agencies, and ensuring that clinical documentation and safeguarding concerns are processed accurately and within agreed timeframes. Through effective use of IT systems and data management, including Excel‑based reporting, the post holder contributes to safeguarding oversight, audit, and service monitoring. This role supports the Trust’s wider commitment to safeguarding children and young people, effective information sharing, and delivery of safe, high‑quality care across services.
Main duties of the job
- Provide efficient and confidential administrative and secretarial support to the Paediatric Liaison Service.
- Receive, process, and appropriately share paediatric and safeguarding information, escalating concerns to the relevant clinician as required.
- Act as a key point of contact for internal and external enquiries, maintaining clear and professional communication.
- Ensure safeguarding information and documentation are managed accurately and within agreed timeframes.
- Maintain electronic systems, databases, and patient records in line with information governance requirements.
- Collate and input data using Excel, supporting routine reporting, audits, and service monitoring within agreed timeframes.
- Arrange meetings, manage diaries, prepare agendas, and take and distribute accurate minutes.
- Support the effective day‑to‑day running of the Paediatric Liaison service by prioritising workloads and working collaboratively within the Safeguarding Team.
Detailed job description and main responsibilities
The post holder will provide confidential and effective administrative and secretarial support to the Paediatric Liaison Service, working under the direction of the Paediatric Liaison Specialist Nurse/Health Visitor. The role involves managing sensitive paediatric and safeguarding information, ensuring concerns are processed accurately, escalated appropriately, and actioned within agreed timeframes. The post holder will maintain accurate records, manage electronic systems and databases, and use Microsoft Word, Excel, and PowerPoint to support correspondence, data management, reporting, presentations, audits, and service monitoring on a daily basis. They will act as a key point of contact for internal and external enquiries, demonstrating professionalism, tact, and discretion at all times. The role requires the ability to manage and prioritise a varied workload in a busy environment, working both independently and as part of the wider Safeguarding Team and be flexible to meet the needs of the service. The post holder is expected to maintain high standards of confidentiality, accuracy, and communication, in line with Trust policies and safeguarding procedures.
Paediatric Liaison Service Administrator in Harlow employer: Princess Alexandra Hospital
The Princess Alexandra Hospital NHS Trust is an exceptional employer dedicated to fostering a supportive and inclusive work environment. With a strong emphasis on employee wellbeing, flexible working arrangements, and ample development opportunities, we empower our staff to thrive while making a meaningful impact in the community. Join us in shaping the future of healthcare in West Essex, where your contributions will be valued and recognised.
Contact Detail:
Princess Alexandra Hospital Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Paediatric Liaison Service Administrator in Harlow
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those connected to paediatrics. Attend local events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the Princess Alexandra Hospital NHS Trust and its values. Understand their commitment to safeguarding and high-quality care, so you can show how you align with their mission during your chat.
✨Tip Number 3
Practice your communication skills! As a Paediatric Liaison Service Administrator, clear and professional communication is key. Role-play common interview questions with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and contributing to the future of care in West Essex.
We think you need these skills to ace Paediatric Liaison Service Administrator in Harlow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Paediatric Liaison Service Administrator role. Highlight your relevant experience in administration, especially in healthcare settings, and showcase how your skills align with the job description.
Showcase Your IT Skills:Since the role involves using IT systems and data management, be sure to mention your proficiency in Microsoft Word, Excel, and any other relevant software. We want to see how you can contribute to effective data handling and reporting!
Emphasise Communication Skills:As a key point of contact, your communication skills are crucial. Share examples of how you've maintained clear and professional communication in previous roles, especially when dealing with sensitive information or liaising with various stakeholders.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at The Princess Alexandra Hospital NHS Trust!
How to prepare for a job interview at Princess Alexandra Hospital
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Paediatric Liaison Service Administrator. Familiarise yourself with the key duties mentioned in the job description, such as managing confidential information and coordinating communication. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your IT Skills
Since the role involves using IT systems and data management, be prepared to discuss your experience with tools like Microsoft Excel, Word, and PowerPoint. Bring examples of how you've used these tools in previous roles, especially for tasks like data reporting or managing patient records. This will highlight your technical abilities and readiness for the job.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle sensitive situations. Think of scenarios where you had to manage confidential information or escalate concerns effectively. Practising your responses will help you articulate your thought process clearly during the interview.
✨Emphasise Communication Skills
As a key point of contact for internal and external enquiries, strong communication skills are essential. Be ready to discuss how you've maintained professionalism and tact in past roles. You might even want to prepare a brief example of a challenging communication situation and how you handled it, showcasing your ability to work collaboratively within a team.
