Outpatient Booking Specialist in Harlow

Outpatient Booking Specialist in Harlow

Harlow Full-Time 22680 - 27720 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage outpatient appointment bookings and provide excellent customer service to patients.
  • Company: Join the Princess Alexandra Hospital NHS Trust, a leading healthcare provider in Harlow.
  • Benefits: Enjoy a supportive work environment with opportunities for professional growth.
  • Other info: Be part of a dedicated team focused on patient care and satisfaction.
  • Why this job: Make a difference in patients' lives while working in a dynamic hospital setting.
  • Qualifications: Experience in customer service and strong communication skills are essential.

The predicted salary is between 22680 - 27720 Β£ per year.

The Princess Alexandra Hospital NHS Trust in Harlow seeks an experienced customer service adviser to manage outpatient appointment bookings and patient communications. You will answer calls, process appointments, and ensure confidentiality while delivering high-quality service.

Working within Cerner and other systems, you will help meet KPI targets, support multiple services, and maintain a patient-centered approach in a busy hospital environment.

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Outpatient Booking Specialist in Harlow employer: Princess Alexandra Hospital

Princess Alexandra Hospital is an exceptional employer, dedicated to providing impactful care and fostering a supportive work environment for its staff. With a strong emphasis on professional development, flexible working arrangements, and a commitment to inclusivity, employees are encouraged to grow their skills while contributing to the training of future medical professionals. Located in a vibrant community, the hospital offers unique opportunities to engage in research and make a meaningful difference in patient care.

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Contact Details:

Princess Alexandra Hospital Recruitment Team

We think you need these skills to ace Outpatient Booking Specialist in Harlow

Customer Service Skills
Appointment Management
Patient Communication
Confidentiality
High-Quality Service Delivery
KPI Target Management
Cerner System Proficiency