Business Support Co-ordinator in Liverpool

About Princes

The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures 350 different food and drink products responsibly sourced and enjoyed by consumers every day. None of this would be possible without striving to be an employer of choice, where our colleagues are proud to represent our business.

Role Description

Princes Liverpool are looking for a Business Support Co‑ordinator to join our head office in Liverpool.

Job Purpose

To provide the Chief Officers (COs) and Senior Leadership Team (SLT) with a high-quality, confidential and professional administrative support service, ensuring the smooth and efficient operation of the Executive Office. The role also provides wider support to the Senior Executive Assistant & Business Support Manager and contributes to the delivery of key organisational priorities.

Dimensions

• Internal contacts: Chief Officers, Senior Leadership Team
• External contacts: Key Customers, Preferred Suppliers, and Strategic Partners

Benefits

• 25 Days Annual Leave plus Birthday off
• 14.5% Pension – 5% employee opt in / 9.5% employer
• Hybrid & Flexible Working – 4 Days in Office / 1 Day WFH
• Flexible Holiday Option – Buy 5 Additional Days
• Enhanced Family Friendly & Carers Policies
• Critical Illness Cover
• Learning & Development Opportunities

Principal Responsibilities

• Executive Administration – Manage telephone enquiries and emails professionally and handle messages with accuracy and discretion.
• Document Production – Prepare, type and format letters, reports, briefing papers, spreadsheets and presentations to a high standard.
• Meeting & Diary Coordination – Arrange internal and external meetings, including venue booking, hospitality, technology setup and preparation/distribution of agendas and supporting documents. Update Schedules as required.
• Project & Board Support – Collate and prepare information packs, maintain action logs, and provide confidential administrative support to projects including acquisitions and partnerships.
• Event Coordination – Organise formal and informal events, managing logistics such as venue, catering, travel and accommodation.
• Travel Management – Arrange domestic and international travel itineraries for COs as required.
• Financial Administration – Collate and manage COs’ corporate expenses, process purchase orders and invoices, and ensure timely and accurate submissions.
• Procurement Support – Purchase stationery and equipment for COs, ensuring cost-effective and timely procurement.
• Information & Records Management – Develop and maintain effective filing systems for both hard-copy and electronic documents.
• Front-of-House Excellence – Provide a professional, welcoming service to visitors to our Head Office, reflecting the organisation’s corporate image.
• Stakeholder & Supplier Engagement – Build and maintain strong relationships with internal colleagues, customers and suppliers, promoting professionalism at all times.
• Culture & Brand Representation – Support COs in upholding the organisation’s culture, values and reputation through all interactions.
• Continuous Improvement – Proactively identify and recommend process improvements and cost‑saving opportunities.

Role Requirements

Knowledge, Skills & Experience

• Corporate Environment Experience – Previous experience in a corporate or professional services setting.
• Systems Knowledge – Experience using SAP or similar business systems (desirable).
• Communication Skills – Excellent written and verbal communication with strong interpersonal skills.
• Organisation & Time Management – Ability to prioritise effectively in a fast‑paced, changing environment.
• Confidentiality – Demonstrates discretion and maintains confidentiality at all times.
• Professionalism & Reliability – Flexible, dependable and able to represent the organisation with professionalism.
• IT Proficiency – Strong skills in Outlook (especially diary management), Word, Excel and PowerPoint.
• Judgement & Initiative – Able to use initiative, make sound decisions and manage varying expectations of senior executives.
• Adaptability – Comfortable working within a challenging and constantly evolving environment.

Princes Competencies Required

• Business Awareness – Competent
• Communication & Influencing – Developed
• Planning & Organising – Developed
• Creativity & Innovation – Competent
• Working with People – Developed
• Leading a Team – n/a

At Princes we are committed to making all stages of our recruitment process accessible to all candidates (including application). Please let us know as soon as possible of any additional support or reasonable adjustments you require through the recruitment process by emailing Recruitment@princes.co.uk