Warehouse Manager in Cardiff

About Princes

The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures different food and drink products responsibly sourced and enjoyed by consumers every day. None of this would be possible without striving to be an employer of choice, where our colleagues are proud to represent our business.

Role Description

We are looking for an experienced Warehouse Manager to manage and coordinate all warehouse operations on site, including Ambient Finished Goods, Chilled Finished Goods and packaging/raw material delivery and storage (including an off-site storage facility). Working as part of the supply chain, you will be required to manage the department to ensure that the required KPIs are achieved. The post holder will report directly to the Planning and Logistics Manager.

Dimensions:

• Ambient FG Warehouse – 10,000 pallets
• Ambient Warehouse Extension – 5,000 pallets
• Chilled FG Despatch – 1,500 pallets
• Packaging Warehouse – 1,000 pallets
• External Packaging Warehouse – 1,000 pallets
• North Yard – Finished Goods collections – c.20 vehicles per day (via 3rd party hauliers)
• Packaging deliveries – c.20 loads per week
• South Yard – Raw Material deliveries c.30 loads per week
• Warehouse team of 34 people - including admin and stock controllers
• Wage Budget control – c.£2m pa
• MHE and haulage budget control – c.£1.2m pa
• Absence Management Customer Service OTIF – 98.5% or higher

Principal Responsibilities:

• Manage, control and motivate the Warehouse Department to achieve all key performance indicators.
• Ensure that all team activities meet both internal standards and external regulatory requirements with respect to Health & Safety, finished product quality, food hygiene, Good Manufacturing Practice and environmental impact.
• Organise training activities to meet individual needs and the changing needs of the warehouse environment.
• Oversee finished goods, packaging and raw material inventory to maintain adequate stock levels within budget, achieve customer service KPIs and ensure accurate stock rotation.
• Ensuring the effective and accurate despatch of stock within agreed guidelines.
• Liaise with Supply Chain team at Head Office to ensure customer requirements are achieved.
• Liaise with customers and ensure delivery bookings are recorded and actioned within the required timescales.
• Liaise with the relevant distribution companies to ensure the required delivery bookings are achieved.
• Ensure electronic and paper-based records on despatches, customer returns and proof of deliveries are maintained.
• Collect and communicate key issues and implement action plans - daily.
• Produce and analyse reports in relation to warehouse utilisation, stock control and delivery deadlines.
• Effectively communicate on “one to one” and team basis, such that individual/business developments and requirements are clearly understood.
• Conduct regular 1-1 meetings with direct reports and coach Team Leaders to hold 1-1s with their team members.
• Effectively respond as the primary point of contact for all Warehousing areas under your control.
• Manage and develop personnel in accordance with human resource policies and procedures to maximise job performance and potential.
• Actively manage people by using performance management, annual appraisals and the disciplinary process.
• Ensure rotational stock checks are completed as directed.
• Encourage a process of continuous improvement activity.
• Maintenance and upkeep of all warehouse related equipment e.g. forklifts/PPT/racking/shuttles etc.
• Ensure operational costs are within budget (c.£1.4m for FY25).

Role Requirements Knowledge, Skills & Experience:

• Minimum 5 years’ experience in a Leadership role within Warehousing/Logistics
• Significant experience of managing people – including recruitment, rota management, performance management, training, appraisals and disciplinary process
• Experience of systems (ideally WMS & SAP)
• Extensive knowledge of UK distribution network and issues affecting logistics
• Experience of liaising with external suppliers, hauliers, customers and colleagues
• Proven ability to communicate effectively at all levels (written and verbal)
• Excellent time management skills
• Health and Safety qualifications: Desirable
• Experience of project management: Desirable

Benefits:

• 25 Days Annual Leave + Birthday Off
• 14.5% Pension - 5% Employee Opt In / 9.5% Employer
• Hybrid & Flexible Working - 4 Days in Office / 1 Day WFH
• Flexible Holiday Option - Buy 5 Additional Days
• Enhanced Family Friendly & Carers Policies
• Life Assurance Cover
• Private Medical Insurance
• Critical Illness Cover
• Learning & Development Opportunities