Manufacturing Systems 3rd Line Support Analyst
Manufacturing Systems 3rd Line Support Analyst

Manufacturing Systems 3rd Line Support Analyst

Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
Princes Group

At a Glance

  • Tasks: Support exciting manufacturing projects and provide 2nd/3rd line IT support.
  • Company: Join a dynamic team in a leading manufacturing environment.
  • Benefits: Competitive salary, generous leave, pension scheme, and flexible holiday options.
  • Other info: Work from home flexibility and opportunities for global travel.
  • Why this job: Be part of transformative projects that shape the future of manufacturing.
  • Qualifications: Experience in IT support within manufacturing/logistics and a full UK driving licence.

The predicted salary is between 40000 - 50000 £ per year.

Are you a confident 2nd/3rd Line IT Support professional who has experience of working within a Manufacturing/Logistics/FMCG environment? This role would be part of a fantastic team supporting UK/Group projects and initiatives and would have the opportunity to travel to our global sites and business partner with key stakeholders. The position is 70% project based and 30% IT Support based. This is a rare and exciting opportunity for someone who wants to be part of transformation projects such as implementation of new lines/key projects which could affect our business creating more products.

Due to the nature of this role it is essential for the successful candidate to have a full UK Driving Licence as you may be required to travel to other sites for projects.

Working Hours

You will work 2 days a week in the Bradford site and 3 days a week from home. There is an out of hours rota which is split between the team typically 1 in 3 weeks whereby the team support any 3rd line/business critical escalations from the Service Desk (excluding major Bank Holidays).

The Benefits

  • Competitive Salary
  • 25 Days Annual Leave plus Birthday off + major Bank Holidays
  • 14.5% Pension – 5% employee opt in / 9.5% employer
  • Flexible Holiday Option - Buy 5 Additional Days
  • Enhanced Family Friendly

Manufacturing Systems 3rd Line Support Analyst employer: Princes Group

Join a dynamic team as a Manufacturing Systems 3rd Line Support Analyst, where you will play a pivotal role in transformative projects within a supportive and collaborative work culture. With the flexibility of working from home three days a week and opportunities for global travel, this position not only offers competitive benefits such as a generous pension scheme and enhanced family-friendly policies but also fosters professional growth in a thriving manufacturing environment. Be part of a company that values innovation and employee development, making it an excellent employer for those seeking meaningful and rewarding careers.
Princes Group

Contact Detail:

Princes Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Manufacturing Systems 3rd Line Support Analyst

✨Tip Number 1

Network like a pro! Reach out to your connections in the manufacturing and logistics sectors. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.

✨Tip Number 2

Prepare for those interviews by brushing up on your project management skills. Since this role is 70% project-based, we suggest you come armed with examples of past projects you've worked on and how you tackled challenges.

✨Tip Number 3

Don’t forget to showcase your IT support experience! Make sure to highlight any specific tools or systems you’ve used in previous roles. We want to see how you can bring your expertise to the table.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Manufacturing Systems 3rd Line Support Analyst

2nd/3rd Line IT Support
Manufacturing Environment Experience
Logistics Experience
FMCG Experience
Project Management
Stakeholder Engagement
Full UK Driving Licence
Out of Hours Support
Problem-Solving Skills
Communication Skills
Team Collaboration
Adaptability
Technical Troubleshooting

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Manufacturing Systems 3rd Line Support Analyst role. Highlight your experience in IT support, especially within manufacturing or logistics environments, and don’t forget to mention any relevant projects you've worked on.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your skills align with our needs. Be sure to mention your willingness to travel and your full UK Driving Licence.

Showcase Your Project Experience: Since this role is 70% project-based, make sure to showcase any relevant project experience in your application. Talk about your role in these projects and how they contributed to successful outcomes.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you into our system quickly!

How to prepare for a job interview at Princes Group

✨Know Your Stuff

Make sure you brush up on your 2nd/3rd Line IT Support knowledge, especially in the context of Manufacturing and Logistics. Be ready to discuss specific technologies or systems you've worked with that are relevant to the role.

✨Showcase Your Project Experience

Since this role is heavily project-based, prepare examples of past projects you've been involved in. Highlight your role, the challenges faced, and how you contributed to successful outcomes. This will show your potential employer that you're not just a support analyst but also a proactive team player.

✨Be Ready to Travel

As travel is part of the job, mention any previous experience you have with site visits or working in different locations. If you have a full UK Driving Licence, make sure to bring it up as it’s essential for the role.

✨Engage with Stakeholders

This position involves partnering with key stakeholders, so be prepared to discuss how you've effectively communicated and collaborated with various teams in the past. Show that you understand the importance of building relationships in a project environment.

Manufacturing Systems 3rd Line Support Analyst
Princes Group

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