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For Companies At a Glance
- Tasks: Lead project management and engineering functions to enhance delivery standards.
- Company: Established UK IT managed services provider with a focus on regulated sectors.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Opportunity to build a high-performing team and implement impactful changes.
- Why this job: Shape the future of project delivery in a growing tech company.
- Qualifications: Experience in project management and engineering leadership required.
The predicted salary is between 85000 - 110000 £ per year.
Prince Resourcing has been tasked with finding an experienced Head of PMO for a long-standing IT Managed Service Provider client.
About the Business
A UK-based IT managed services and cloud engineering provider specialising in regulated sectors including public sector, energy, and financial services. The organisation manages end-to-end technology environments for customers operating within critical infrastructure — including cloud, security, networking, CCTV, and managed IT support. The business employs approximately 60–70 people across the UK and offshore locations, with revenues in excess of £10M and a clear strategic growth plan, including a pathway to private equity investment within the next three years. The team holds relevant government security clearances and operates to recognised industry standards, including ISO 27001 and Cyber Essentials accreditation.
The Opportunity
A newly created Head of PMO role, responsible for leading project management and engineering functions under a single leadership structure. This is part of a wider organisational restructure and not a replacement hire. The role will initially report into the CEO, with a future transition to a COO as part of the evolving leadership team.
Current delivery challenges include:
- Lack of a standardised delivery methodology
- Inconsistent project execution across teams
- Engineering utilisation below target levels
- Inconsistent billing of change requests and project management time
- Limited structure between pre-sales, delivery, and BAU handovers
The successful candidate will be responsible for building and embedding the systems, structure, and discipline required to deliver consistently and profitably.
What We’re Looking For
This role requires a builder — someone who can design and implement delivery frameworks, enforce standards, and then empower teams to execute.
Key traits:
- Sets high standards and drives accountability
- Action-oriented, with a focus on practical implementation over perfection
- Strong decision-maker who avoids unnecessary delay
- Comfortable leading both project management and engineering functions
You will directly manage Project Managers and have responsibility for the wider engineering function (circa 20 staff across UK and offshore locations). A strong level of technical literacy is required to effectively challenge engineering decisions and assess risk, cost, and delivery impact — while ultimately owning the commercial and delivery outcomes.
What Success Looks Like
You will inherit an active and complex delivery portfolio across multiple regulated sectors. The priority is not to personally run projects, but to build a high-performing, structured delivery function.
First 30 Days — Assess
- Meet PMs and engineers to understand workloads and challenges
- Observe current project governance approaches
- Review key live projects (commercials, delivery status, client health)
- Understand existing systems and reporting capability
- Deliver a written assessment of the current delivery function
First 60 Days — Design
- Define a standardised delivery lifecycle (stages, gates, artefacts)
- Implement consistent project reporting and health metrics
- Design structured handover processes (pre-sales → delivery → BAU)
- Introduce resource planning discipline
- Set clear expectations across the PM function
First 90 Days — Implement
- Roll out delivery methodology across all projects
- Implement consistent billing processes for change requests and PM time
- Track engineering utilisation against targets
- Deliver first performance report covering delivery and commercial metrics
12-Month Outcomes
- Consistent, enforced delivery methodology across all projects
- Improved engineering utilisation toward target levels
- Clear project-level P&L visibility with improved margins
- Defined team structure with performance standards and development pathways
Practical Details
- Salary: £85,000 – £110,000 (depending on experience)
- Working Pattern: Full-time
- Location: North West England, with travel to UK offices and client sites as required
- Clearance: Security clearance required or eligibility to obtain
- Notice Period: Structured handover planned with existing leadership
For more information on the role and to apply, please reach out to Harry Driscoll at Prince Resourcing on 0208 050 1477.
Head of PMO - IT Managed Services in Stoke-on-Trent employer: Prince Talent & Resourcing Group
Contact Detail:
Prince Talent & Resourcing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of PMO - IT Managed Services in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT managed services sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your project management successes and engineering achievements. Use platforms like LinkedIn to share insights or articles related to PMO best practices. This not only demonstrates your knowledge but also keeps you on the radar of potential employers.
✨Tip Number 3
Prepare for interviews by understanding the company’s challenges. Research their current projects and think about how you can address their delivery issues. Tailor your responses to show how your experience aligns with their needs, especially around standardising delivery methodologies and improving project execution.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it shows you’re proactive and genuinely interested in joining the team. Let’s get you that Head of PMO role!
We think you need these skills to ace Head of PMO - IT Managed Services in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Head of PMO role. Highlight your experience in project management and engineering functions, and don’t forget to mention any relevant certifications or methodologies you’ve worked with.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've built delivery frameworks or improved project execution in previous roles.
Showcase Your Leadership Skills: Since this role involves managing teams, make sure to highlight your leadership experience. Talk about how you’ve empowered teams and driven accountability in past projects to demonstrate your action-oriented approach.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at Prince Talent & Resourcing Group
✨Know Your Stuff
Make sure you brush up on your knowledge of project management methodologies and engineering principles. Given the role's focus on standardising delivery processes, being able to discuss frameworks like Agile or PRINCE2 confidently will show that you're the right fit.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. This role requires someone who can drive accountability and set high standards, so be ready to share specific instances where you've empowered your team to achieve their goals.
✨Understand the Business Context
Familiarise yourself with the sectors the company operates in, such as public sector and financial services. Being able to discuss the unique challenges these industries face will demonstrate your strategic thinking and readiness to tackle the complexities of the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's current delivery challenges and future plans. This not only shows your interest in the role but also gives you a chance to highlight your problem-solving skills and how you can contribute to their growth.