At a Glance
- Tasks: Lead project management and engineering functions to enhance delivery standards.
- Company: Established UK IT managed services provider with a focus on regulated sectors.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Opportunity to build a high-performing team and implement impactful changes.
- Why this job: Shape the future of project delivery in a growing tech company.
- Qualifications: Experience in project management and engineering leadership required.
The predicted salary is between 85000 - 110000 £ per year.
Prince Resourcing has been tasked with finding an experienced Head of PMO for a long-standing IT Managed Service Provider client.
About the Business
A UK-based IT managed services and cloud engineering provider specialising in regulated sectors including public sector, energy, and financial services. The organisation manages end-to-end technology environments for customers operating within critical infrastructure — including cloud, security, networking, CCTV, and managed IT support. The business employs approximately 60–70 people across the UK and offshore locations, with revenues in excess of £10M and a clear strategic growth plan, including a pathway to private equity investment within the next three years. The team holds relevant government security clearances and operates to recognised industry standards, including ISO 27001 and Cyber Essentials accreditation.
The Opportunity
A newly created Head of PMO role, responsible for leading project management and engineering functions under a single leadership structure. This is part of a wider organisational restructure and not a replacement hire. The role will initially report into the CEO, with a future transition to a COO as part of the evolving leadership team.
Current delivery challenges include:
- Lack of a standardised delivery methodology
- Inconsistent project execution across teams
- Engineering utilisation below target levels
- Inconsistent billing of change requests and project management time
- Limited structure between pre-sales, delivery, and BAU handovers
The successful candidate will be responsible for building and embedding the systems, structure, and discipline required to deliver consistently and profitably.
What We’re Looking For
This role requires a builder — someone who can design and implement delivery frameworks, enforce standards, and then empower teams to execute.
Key traits:
- Sets high standards and drives accountability
- Action-oriented, with a focus on practical implementation over perfection
- Strong decision-maker who avoids unnecessary delay
- Comfortable leading both project management and engineering functions
You will directly manage Project Managers and have responsibility for the wider engineering function (circa 20 staff across UK and offshore locations). A strong level of technical literacy is required to effectively challenge engineering decisions and assess risk, cost, and delivery impact — while ultimately owning the commercial and delivery outcomes.
What Success Looks Like
You will inherit an active and complex delivery portfolio across multiple regulated sectors. The priority is not to personally run projects, but to build a high-performing, structured delivery function.
First 30 Days — Assess
- Meet PMs and engineers to understand workloads and challenges
- Observe current project governance approaches
- Review key live projects (commercials, delivery status, client health)
- Understand existing systems and reporting capability
- Deliver a written assessment of the current delivery function
First 60 Days — Design
- Define a standardised delivery lifecycle (stages, gates, artefacts)
- Implement consistent project reporting and health metrics
- Design structured handover processes (pre-sales → delivery → BAU)
- Introduce resource planning discipline
- Set clear expectations across the PM function
First 90 Days — Implement
- Roll out delivery methodology across all projects
- Implement consistent billing processes for change requests and PM time
- Track engineering utilisation against targets
- Deliver first performance report covering delivery and commercial metrics
12-Month Outcomes
- Consistent, enforced delivery methodology across all projects
- Improved engineering utilisation toward target levels
- Clear project-level P&L visibility with improved margins
- Defined team structure with performance standards and development pathways
Practical Details
- Salary: £85,000 – £110,000 (depending on experience)
- Working Pattern: Full-time
- Location: North West England, with travel to UK offices and client sites as required
- Clearance: Security clearance required or eligibility to obtain
- Notice Period: Structured handover planned with existing leadership
For more information on the role and to apply, please reach out to Harry Driscoll at Prince Resourcing on 0208 050 1477.
Head of PMO - IT Managed Services in Plymouth employer: Prince Talent & Resourcing Group
As a leading IT Managed Service Provider, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to excel. With a clear strategic growth plan and a commitment to professional development, we offer unique opportunities for career advancement in a supportive environment. Our focus on regulated sectors ensures that you will be part of a team that is not only innovative but also plays a crucial role in managing critical infrastructure across the UK.
Contact Details:
Prince Talent & Resourcing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of PMO - IT Managed Services in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT managed services sector and let them know you're on the hunt for a Head of PMO role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of project management methodologies and engineering principles. Be ready to discuss how you can implement standardised delivery frameworks and improve project execution across teams.
✨Tip Number 3
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience in managing teams and driving accountability. They’ll want to see that you can empower others while maintaining high standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talented individuals who can help us build a high-performing delivery function.
We think you need these skills to ace Head of PMO - IT Managed Services in Plymouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Head of PMO role. Highlight your experience in project management and engineering functions, and don’t forget to mention any relevant frameworks you've implemented. We want to see how you can build and embed systems that deliver consistently.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've set high standards and driven accountability in previous positions. Remember, we love action-oriented candidates!
Showcase Your Technical Literacy:Since this role requires a strong level of technical literacy, make sure to include any relevant technical skills or experiences in your application. We need someone who can effectively challenge engineering decisions and assess risks, so don’t hold back on your tech-savvy side!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Prince Talent & Resourcing Group
✨Know Your Stuff
Make sure you’re well-versed in project management methodologies and engineering principles. Brush up on frameworks like PRINCE2 or Agile, as well as the specific challenges mentioned in the job description. This will help you demonstrate your technical literacy and ability to challenge decisions effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've built and led high-performing teams in the past. Think about times when you set high standards and drove accountability. Be ready to discuss how you can empower teams while ensuring consistent delivery across projects.
✨Understand the Business Context
Familiarise yourself with the sectors the company operates in, such as public sector and financial services. Knowing the regulatory landscape and the importance of security clearances will show that you understand the environment in which the business functions.
✨Plan for the First 90 Days
Have a clear vision for what you would do in your first 30, 60, and 90 days. Outline how you would assess the current delivery function, design a standardised delivery lifecycle, and implement consistent reporting. This shows initiative and readiness to hit the ground running.
