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For Companies At a Glance
- Tasks: Lead project management and engineering functions to enhance delivery consistency and profitability.
- Company: Established UK IT managed services provider with a focus on regulated sectors.
- Benefits: Competitive salary, structured handover, and opportunities for professional growth.
- Other info: Join a team with a clear growth plan and potential for private equity investment.
- Why this job: Shape the future of project delivery in a dynamic and impactful environment.
- Qualifications: Experience in project management, engineering leadership, and strong decision-making skills.
The predicted salary is between 85000 - 110000 £ per year.
Prince Resourcing has been tasked with finding an experienced Head of PMO for a long-standing IT Managed Service Provider client.
About the Business
A UK-based IT managed services and cloud engineering provider specialising in regulated sectors including public sector, energy, and financial services. The organisation manages end-to-end technology environments for customers operating within critical infrastructure — including cloud, security, networking, CCTV, and managed IT support. The business employs approximately 60–70 people across the UK and offshore locations, with revenues in excess of £10M and a clear strategic growth plan, including a pathway to private equity investment within the next three years. The team holds relevant government security clearances and operates to recognised industry standards, including ISO 27001 and Cyber Essentials accreditation.
The Opportunity
A newly created Head of PMO role, responsible for leading project management and engineering functions under a single leadership structure. This is part of a wider organisational restructure and not a replacement hire. The role will initially report into the CEO, with a future transition to a COO as part of the evolving leadership team.
Current delivery challenges include:
- Lack of a standardised delivery methodology
- Inconsistent project execution across teams
- Engineering utilisation below target levels
- Inconsistent billing of change requests and project management time
- Limited structure between pre-sales, delivery, and BAU handovers
The successful candidate will be responsible for building and embedding the systems, structure, and discipline required to deliver consistently and profitably.
What We’re Looking For
This role requires a builder — someone who can design and implement delivery frameworks, enforce standards, and then empower teams to execute.
Key traits:
- Sets high standards and drives accountability
- Action-oriented, with a focus on practical implementation over perfection
- Strong decision-maker who avoids unnecessary delay
- Comfortable leading both project management and engineering functions
You will directly manage Project Managers and have responsibility for the wider engineering function (circa 20 staff across UK and offshore locations). A strong level of technical literacy is required to effectively challenge engineering decisions and assess risk, cost, and delivery impact — while ultimately owning the commercial and delivery outcomes.
What Success Looks Like
You will inherit an active and complex delivery portfolio across multiple regulated sectors. The priority is not to personally run projects, but to build a high-performing, structured delivery function.
First 30 Days — Assess
- Meet PMs and engineers to understand workloads and challenges
- Observe current project governance approaches
- Review key live projects (commercials, delivery status, client health)
- Understand existing systems and reporting capability
- Deliver a written assessment of the current delivery function
First 60 Days — Design
- Define a standardised delivery lifecycle (stages, gates, artefacts)
- Implement consistent project reporting and health metrics
- Design structured handover processes (pre-sales → delivery → BAU)
- Introduce resource planning discipline
- Set clear expectations across the PM function
First 90 Days — Implement
- Roll out delivery methodology across all projects
- Implement consistent billing processes for change requests and PM time
- Track engineering utilisation against targets
- Deliver first performance report covering delivery and commercial metrics
12-Month Outcomes
- Consistent, enforced delivery methodology across all projects
- Improved engineering utilisation toward target levels
- Clear project-level P&L visibility with improved margins
- Defined team structure with performance standards and development pathways
Practical Details
Salary: £85,000 – £110,000 (depending on experience)
Working Pattern: Full-time
Location: North West England, with travel to UK offices and client sites as required
Clearance: Security clearance required or eligibility to obtain
Notice Period: Structured handover planned with existing leadership
For more information on the role and to apply, please reach out to Harry Driscoll at Prince Resourcing on 0208 050 1477.
Head of PMO - IT Managed Services in Coventry employer: Prince Talent & Resourcing Group
Contact Detail:
Prince Talent & Resourcing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of PMO - IT Managed Services in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT managed services sector and let them know you're on the hunt for a Head of PMO role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of project management methodologies and engineering principles. Be ready to discuss how you can implement standardised delivery frameworks and improve project execution, as these are key aspects of the role.
✨Tip Number 3
Showcase your leadership skills! When you get the chance to meet with potential employers, highlight your experience in managing teams and driving accountability. They’ll want to see that you can build a high-performing delivery function.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals who can help us grow and succeed in the IT managed services space.
We think you need these skills to ace Head of PMO - IT Managed Services in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Head of PMO role. Highlight your experience in project management and engineering functions, and don’t forget to mention any relevant frameworks you've implemented. We want to see how you can build and embed systems that deliver consistently.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've set high standards and driven accountability in previous positions. We love a good story that showcases your action-oriented mindset!
Showcase Your Technical Literacy: Since this role requires a strong level of technical literacy, make sure to highlight your understanding of IT managed services and cloud engineering. Discuss any relevant projects where you’ve had to assess risk, cost, and delivery impact. We need someone who can challenge engineering decisions effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Prince Talent & Resourcing Group
✨Know Your Stuff
Make sure you’re well-versed in project management methodologies and engineering principles. Brush up on frameworks like PRINCE2 or Agile, as well as the specific challenges mentioned in the job description. This will help you demonstrate your technical literacy and ability to challenge decisions effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've built and led high-performing teams in the past. Think about times when you set high standards and drove accountability. Be ready to discuss how you can empower teams while ensuring consistent delivery across projects.
✨Understand the Business Context
Familiarise yourself with the sectors the company operates in, such as public sector and financial services. Knowing the regulatory landscape and the importance of security clearances will show that you understand the environment in which the business functions.
✨Have a 30-60-90 Day Plan
Be prepared to discuss your approach for the first 30, 60, and 90 days in the role. Outline how you would assess the current delivery function, design a standardised delivery lifecycle, and implement consistent reporting processes. This shows you’re action-oriented and ready to hit the ground running.