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- Tasks: Lead a warm café, delivering exceptional service and supporting patient care.
- Company: The Prince & Princess of Wales Hospice, a caring charity in Glasgow.
- Benefits: Make a meaningful impact while working in a supportive environment.
- Why this job: Join a compassionate team and help create a comforting space for patients and families.
- Qualifications: Experience in hospitality or café management with strong leadership skills.
- Other info: Flexible hours with opportunities to grow in a community-focused role.
The predicted salary is between 25000 - 30000 £ per year.
The Prince & Princess of Wales Hospice is a well-established charity located within Bellahouston Park, Glasgow. The hospice provides specialist palliative care for people with a life-limiting, progressive illness, and support for their families and carers. Make a difference every day by leading a warm, welcoming café that supports exceptional patient care. Bargacree Café in The Prince & Princess of Wales Hospice is more than a place to eat — it’s a comforting space for patients, families, visitors and staff. We’re looking for a dedicated Café Manager who can deliver outstanding service while helping us generate vital funds for hospice services.
Job Purpose
- Deliver an exceptional customer experience that reflects the gold-standard care provided across the Hospice.
- Maximise café profitability to ensure every penny possible goes back into supporting patient care.
Role Dimensions
- Work as part of a rota between 8:00am and 5:00pm, 7 days a week.
- Provide hands-on catering support as needed.
- Flexibility to work outwith these hours occasionally for hospice events or functions.
- Monitoring stock and inventory.
- Ensuring smooth, efficient service throughout the day.
Our café team plays a vital role in creating a warm, friendly and consistent experience for everyone who walks through our doors — including patients and families who may be going through difficult moments. You will:
- Lead by example to maintain high hospitality standards.
- Coach and support staff to deliver excellent service.
- Foster a positive, compassionate environment for customers and colleagues alike.
What We’re Looking For
- A people-focused leader with experience in hospitality or café management.
- Someone who thrives in a busy, community-centred environment.
- A calm, supportive presence who can motivate a team and deliver consistent service.
- Strong organisational skills and confidence managing stock, suppliers and daily operations.
- A passion for delivering great food, great service and meaningful impact.
To request an application pack, please email jobs@ppwh.org.uk or for further information contact the hospice HR department on 0141 429 9886. Closing date for applications: Friday 27 March 2026. The Hospice is an Equal Opportunities employer and we make appointments on merit. We welcome applications from women and men of any ethnic group, religious belief, marital status and sexual orientation, or who have disabilities. Our premises have wheelchair access and are a smoke-free zone. This position is subject to a Disclosure Scotland check.
Café Manager in Glasgow employer: Prince & Princess of Wales Hospice
Contact Detail:
Prince & Princess of Wales Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at places like The Prince & Princess of Wales Hospice. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show up in person! If you’re nearby, pop into the café and introduce yourself. Bring a smile and maybe even a little treat. It’s a great way to make a memorable impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for an informal chat! If you get the chance to meet with the team, be ready to discuss how you can contribute to creating that warm, welcoming atmosphere they value. Share your ideas on enhancing customer experience and boosting café profitability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a difference in the lives of patients and their families.
We think you need these skills to ace Café Manager in Glasgow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality and making a difference shine through. We want to see how much you care about providing exceptional service and supporting our community.
Tailor Your CV: Make sure your CV highlights relevant experience in café management or hospitality. We’re looking for specific examples of how you've led teams and delivered great customer experiences, so don’t hold back!
Be Personable: Remember, we’re all about creating a warm and welcoming environment. Use a friendly tone in your application to reflect the compassionate atmosphere we strive for at Bargacree Café.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Prince & Princess of Wales Hospice
✨Know the Mission
Before your interview, take some time to understand the mission of The Prince & Princess of Wales Hospice. Familiarise yourself with their values and how the café contributes to patient care. This will show your genuine interest in the role and help you connect your experience to their goals.
✨Showcase Your Leadership Skills
As a Café Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or improved service standards. Highlight how you foster a positive environment and motivate staff, as this is crucial for the role.
✨Demonstrate Customer Focus
Think about how you can create a warm and welcoming atmosphere in the café. Be ready to discuss specific strategies you've used to enhance customer experience in previous roles. This could include training staff, managing feedback, or creating a community feel.
✨Be Ready for Practical Questions
Expect questions about stock management and daily operations. Brush up on your knowledge of inventory control and supplier management. You might be asked how you would handle busy periods or unexpected challenges, so think through your problem-solving strategies ahead of time.