Prince Personnel seeks a Customer Service Manager to oversee an international organisation's customer service function at its Telford sales office. The role blends leadership with hands-on customer support, managing a small team while directly handling inquiries, quotations and orders to ensure top service levels.
You will monitor order activity using Excel and internal systems, reporting to senior management and coordinating with Sales, Warehouse/Logistics, Finance and other colleagues.
Hands-On Customer Service Manager & Team Leader in Telford employer: Prince Personnel
Join a dynamic and forward-thinking manufacturing company in Telford, where your expertise as a Production Manager will be valued and rewarded. With a strong emphasis on employee development, you will have access to continuous training opportunities and a supportive work culture that encourages innovation and collaboration. Enjoy a competitive salary and the chance to make a significant impact in a fast-paced environment, all while being part of a team that prioritises operational excellence and safety.