At a Glance
- Tasks: Handle calls, manage appointments, and maintain customer records in a supportive team.
- Company: Established client in Telford with a modern office environment.
- Benefits: Earn £12.30 per hour with a friendly team and flexible working hours.
- Why this job: Gain valuable customer service experience while working in a clean, modern office.
- Qualifications: Previous customer service experience is preferred.
- Other info: Potential for role extension beyond 3 months.
The predicted salary is between 12 - 16 £ per hour.
A well-established client in Telford is seeking a Customer Service Advisor for a temporary period of 3 months, potentially extending. The role involves handling incoming calls, managing appointments, and maintaining customer records.
Ideal candidates will have experience in customer service. This position offers a clean, modern office environment and support from a friendly team.
Working hours are Monday to Friday, 8:30am to 5pm, totaling 37.5 hours per week. The pay is £12.30 per hour.
Temp Customer Service Advisor - Telford (3+ months) in Shrewsbury employer: Prince Personnel
Contact Detail:
Prince Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temp Customer Service Advisor - Telford (3+ months) in Shrewsbury
✨Tip Number 1
Make sure you know the ins and outs of customer service. Brush up on common scenarios you might face, like handling complaints or managing appointments. This will help you shine during any interviews!
✨Tip Number 2
Practice your phone skills! Since this role involves handling incoming calls, try role-playing with a friend or family member. Get comfortable with speaking clearly and confidently over the phone.
✨Tip Number 3
Don’t underestimate the power of a friendly attitude. Show your personality in interviews and be genuine. Employers love candidates who can bring positivity to their team!
✨Tip Number 4
Apply through our website! It’s super easy and gives you a better chance of being noticed. Plus, we’re here to support you every step of the way in landing that temp role!
We think you need these skills to ace Temp Customer Service Advisor - Telford (3+ months) in Shrewsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience. We want to see how you've handled calls and managed records in the past, so don’t be shy about showcasing your skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Be Clear and Concise: When filling out your application, keep your answers straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your relevant experience and skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Prince Personnel
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to discuss your previous experiences. Think about specific situations where you handled difficult customers or resolved issues effectively, as this will show your potential employer that you can handle the role.
✨Familiarise Yourself with the Company
Do a bit of research on the client you're interviewing with. Understanding their values, mission, and the services they offer will help you tailor your answers and demonstrate your genuine interest in the position.
✨Practice Common Interview Questions
Prepare for typical interview questions related to customer service, such as 'How do you handle complaints?' or 'Can you give an example of excellent customer service?' Practising your responses will help you feel more confident during the interview.
✨Show Enthusiasm and Team Spirit
Since the role involves working in a friendly team environment, make sure to convey your enthusiasm for teamwork. Share examples of how you've collaborated with others in past roles, and express your eagerness to contribute positively to the team.
