At a Glance
- Tasks: Be the friendly voice for customers and handle their queries with ease.
- Company: Join a well-established company in Shrewsbury with a great reputation.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and a supportive work environment.
- Other info: Opportunity for career growth in a dynamic team.
- Why this job: Make a difference by helping customers and ensuring smooth operations.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25500 - 26600 £ per year.
We are currently supporting our prestigious client who are looking for a Customer Services Administrator to join their well-established company in Shrewsbury. In this role, you will be the first point of contact for customers calling into the business. The main priority is to answer the telephone and deal with requests from clients and customers that require a routine response, as well as responding to incoming general enquiry emails. For more complex issues, direct calls or emails to the appropriate person.
Your responsibilities will be:
- To use mail merges to deliver general correspondence to clients and leaseholders.
- To work with the Department Head or Branch Manager and Team Managers in the preparation of and responses to all client, contractor and customer inquiries.
There will be requirements for the individual to undertake some other duties that are essential to the smooth running of the office. These must be mutually agreed between the Administrator and the Team Leader.
Customer Services Administrator employer: Prince Personnel
Join a well-established company in Shrewsbury that values its employees and fosters a supportive work culture. With competitive salaries and opportunities for professional growth, this role as a Customer Services Administrator offers a chance to make a meaningful impact while enjoying a healthy work-life balance. The company prioritises employee development and provides a collaborative environment where your contributions are recognised and appreciated.
