At a Glance
- Tasks: Engage with customers to resolve overdue accounts and maximise collections.
- Company: Join a supportive team in Telford with a focus on inclusivity.
- Benefits: Competitive salary, flexible hours, and a chance to develop your skills.
- Other info: Temporary role with opportunities for growth in a dynamic environment.
- Why this job: Make a real difference by helping customers and minimising bad debts.
- Qualifications: Strong communication skills and proficiency in MS Office required.
The predicted salary is between 27000 - 27000 £ per year.
Responsibilities
- Liaising with customers via telephone and email to resolve overdue accounts
- Work with an assigned account base to maximise collection of monies owed
- Maintain accurate records of the collection process
- Work with customers to identify reasons for late payments and work with them to resolve
- Minimise bad debts within assigned account base
- Work closely with the sales department to resolve issues raised
Qualifications
- Excellent communication skills, both verbal and written, with the ability to build rapport
- Competent in MS Office, especially Excel and Word
- Good negotiation skills
Equal Opportunity
Prince Personnel is committed to supporting an equal, diverse, and inclusive workforce and provides a barrier‑free recruitment process.
Credit Controller employer: Prince Personnel
Join a dynamic and forward-thinking manufacturing company in Telford, where your expertise as a Production Manager will be valued and rewarded. With a strong emphasis on employee development, you will have access to continuous training opportunities and a supportive work culture that encourages innovation and collaboration. Enjoy a competitive salary and the chance to make a significant impact in a fast-paced environment, all while being part of a team that prioritises operational excellence and safety.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
When you're preparing for that interview, make sure to brush up on your communication skills. Practice explaining how you've successfully resolved overdue accounts in the past – it shows you can build rapport and handle tough conversations.
✨Tip Number 2
Don't underestimate the power of networking! Reach out to people in the industry or even former colleagues. They might have insights or leads that could help you land that Credit Controller role.
✨Tip Number 3
Be proactive! If you see a job posting that fits, apply through our website. Tailor your application to highlight your negotiation skills and experience with overdue accounts – it’ll make you stand out!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience as a Credit Controller. Use keywords from the job description to show we’re on the same page and that you’ve got what it takes!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share specific examples of how you've successfully managed overdue accounts or resolved payment issues in the past. Let us see your personality too!
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your written application reflects that. Keep it clear, concise, and professional while still sounding like you!
Apply Through Our Website:We love it when you apply directly through our website! It makes things easier for both of us and ensures your application gets the attention it deserves.
How to prepare for a job interview at Prince Personnel
✨Know Your Numbers
As a Credit Controller, you'll be dealing with accounts and payments, so brush up on your financial knowledge. Be prepared to discuss how you've successfully managed overdue accounts in the past and any strategies you've used to minimise bad debts.
✨Communication is Key
Since you'll be liaising with customers regularly, practice your communication skills. Think of examples where you've built rapport with clients or resolved disputes effectively. Show them you can handle tough conversations with ease!
✨Excel at Excel
Make sure you're comfortable with MS Excel, as it's likely to come up in the interview. Familiarise yourself with functions and formulas that are relevant to tracking payments and managing accounts. You might even want to mention specific projects where you've used Excel to improve processes.
✨Team Player Mindset
Collaboration with the sales department is crucial for this role. Prepare to discuss how you've worked with other teams in the past to resolve issues. Highlight your negotiation skills and how they’ve helped you achieve better outcomes for both the company and the customer.
