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- Tasks: Be the friendly voice on the phone and manage customer inquiries.
- Company: Join a well-established manufacturing company in Telford.
- Benefits: Enjoy a permanent position with a competitive salary of £26,000.
- Why this job: Fast-paced environment where your organizational skills shine and customer service matters.
- Qualifications: Must have at least 3 years in admin, reception, or customer service roles.
- Other info: Work Monday to Friday, 37.5 hours a week.
The predicted salary is between 15600 - 36400 £ per year.
Business Support Administrator Telford Permanent £26,000 Monday Friday 37.5 hours per week This is a fantastic job opportunity to join a well-established manufacturing company in Telford. They are looking for a Business Support Administrator to join their team on a permanent basis. Our client is looking for someone that possesses a friendly, polite and upbeat manner on the telephone and who understands the importance of delivering an excellent level of service to both internal and external customers. This is a fast-paced working environment so the ability to prioritise workload and work under pressure is essential. For this role you will have at least 3 years in a similar administrative, reception or customer service role with comparable goals and responsibilities. Responsibilities and duties will include, but not limited to: Act as the first point of contact when required. This includes answering, screening, and forwarding incoming phone calls to the correct individual/ department. Management of the company sales email address inbox to ensure all emails are forwarded to the correct contact in a timely manner. Providing first class customer servi…
Business Support Administrator employer: Prince Personnel
Contact Detail:
Prince Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator
✨Tip Number 1
Fokussiere dich auf deine Kommunikationsfähigkeiten. Da du als erster Ansprechpartner fungieren wirst, ist es wichtig, dass du freundlich und professionell am Telefon bist. Übe, klare und präzise Antworten zu geben, um einen positiven Eindruck zu hinterlassen.
✨Tip Number 2
Zeige deine Fähigkeit zur Priorisierung. In einem schnelllebigen Umfeld ist es entscheidend, Aufgaben effizient zu organisieren. Überlege dir Beispiele aus deiner bisherigen Erfahrung, wo du erfolgreich mehrere Aufgaben gleichzeitig bewältigt hast.
✨Tip Number 3
Bereite dich darauf vor, über deine Erfahrungen im Kundenservice zu sprechen. Du solltest in der Lage sein, konkrete Situationen zu schildern, in denen du exzellenten Service geleistet hast, um zu zeigen, dass du die Erwartungen des Unternehmens verstehst.
✨Tip Number 4
Informiere dich über das Unternehmen und seine Produkte. Ein gutes Verständnis der Branche und der spezifischen Herausforderungen, mit denen das Unternehmen konfrontiert ist, wird dir helfen, während des Gesprächs relevante Fragen zu stellen und dein Interesse zu zeigen.
We think you need these skills to ace Business Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in administrative, reception, or customer service roles. Emphasize your ability to work under pressure and manage multiple tasks effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your friendly and polite demeanor. Mention specific examples of how you've delivered excellent customer service in previous roles.
Highlight Key Skills: In your application, emphasize skills such as communication, prioritization, and time management. These are crucial for the fast-paced environment described in the job listing.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Prince Personnel
✨Show Your Customer Service Skills
Since the role emphasizes delivering excellent service, be prepared to share specific examples of how you've handled customer inquiries or complaints in the past. Highlight your friendly and polite demeanor.
✨Demonstrate Your Organizational Abilities
Given the fast-paced environment, discuss your strategies for prioritizing tasks and managing your workload effectively. You might want to mention any tools or methods you use to stay organized.
✨Prepare for Common Administrative Scenarios
Think about typical situations you might face as a Business Support Administrator, such as handling multiple phone calls or managing an email inbox. Be ready to explain how you would approach these scenarios.
✨Research the Company Culture
Understanding the company's values and culture can help you align your answers with what they are looking for. Show that you are not only a fit for the role but also for the team by discussing how your personal values match theirs.
